united airlines lost luggage houston texas

On Feb 19,2014 i arrived at PSP to catch my flight from PSP to LAS to SFO.  After waiting 1 hour to board my flight they cancelled the flight due to mechanical issues.  My flight was due to leave at 1030am and arrive in SFO at 230pm.  I was on a business trip and I had meetings that day.  I went up to the podium to see what they were going to do.   They put me on standby. Finally they got me on a direct flight.  When they pulled my luggage they said they would make sure my luggage would go with me.  That did not happen.  When i finaly arrived in SFO my luggage was not there.   I filed a report of missing luggage.   I sent in all the required paper work and kept getting the run around by both the agent in INDIA and TX. I was told it would take 10-12 weeks to settle my claim.    

12 weeks passed and I get this letter saying they were not going to settle and they were sorry that my luggage was lost and could not be found.  All my business suits/ work clothes etc including my unveristy books were in my luggage.  My total loss was over 2400.00 and United wont settle.   This is 2 times united has lost my luggage in SFO.