Complaint Review: U.S. BANKCORP DBS U.S. BANK - Internet Internet
- U.S. BANKCORP DBS U.S. BANK Nashville, TN Internet United States of America
- Phone:
- Web: www.usbank.com
- Category: Banks
U.S. BANKCORP DBS U.S. BANK CHARGES EXCESS and PREDATORY OVERDRAFT FEES - BAD CUSTOMER SERVICE , Internet
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I have been a customer with US BANK for 10 years (started off as firststar and has changed names a couple tiems and is finally USBANK)
CHARGED me 220 in overdraft fees because a transfer was a day late. Before the fees posted (pending) I transferred the money into the account and the account showed positive. A day later 3 more fees were charged.
they charged 35 per transaction (the transactions were 6.26 5.98 and 22.50)
I called in to see why they still charged the fees. they were rude and unhelpful and said I had to pay them.
So it doesnt matter if you a good customer of 10 years and have many accounts with them(i have 7 total - credit accounts with no balance and a savings with 10K) they are un negotiable on fees.
In fact the customer service rep/manager I spoke with at 24 hour banking said they would be happy to cancel my accounts so tomorrow morning I am closing all my accounts and going to FIRST TENNESSEE BANK
USBANK is a RIPOFFF and THEY ABUSE THIER CUSTOMERS
This report was posted on Ripoff Report on 07/21/2010 04:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/us-bankcorp-dbs-us-bank/internet/us-bankcorp-dbs-us-bank-charges-excess-and-predatory-overdraft-fees-bad-customer-se-625758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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