Complaint Review: Vonage (The Broadband Phone Service) - holmdel New Jersey
- Vonage (The Broadband Phone Service) 23 Main Street holmdel, New Jersey United States of America
- Phone: 732-365-1328
- Web: http://www.vonage.com
- Category: Telephones
Vonage ,The Broadband Phone Service, Advertise no contract phone service and then charge $40.00 after cancellation/ post no addresses to send complaints, pay bill send inquiries. Customer service very vague in answers holmdel, New Jersey
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Deceptive advertising no contracts and then charge $40.00 deactivation fee even after more than one year of service. Refuse to give proper addresses to send back equipment, complaint letters or send in payments. Always refer to customer service phone number which is difficult to navigate and long waiting times. Only allow one type of payment via credit card. I had to cancel the account in order to disable auto billing. I want to pay the final bill, but my access to my account was cut off and they threaten collections and entries against my credit rating. I cannot get the final bill and where to send the payment as I no longer trust giving them any personal account information.
This report was posted on Ripoff Report on 04/26/2010 03:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vonage-the-broadband-phone-service/holmdel-new-jersey-07733/vonage-the-broadband-phone-service-advertise-no-contract-phone-service-and-then-charge-596984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.