western dental corporation western dental1407 west march laneStockton, California 95207(209) 473-4000 corrupti fraudulent billing, even though they had all my insurance information, the corporate office system was not in common with the dental office. the corporate office showed me with no insurance and kept billing me for 362.00. after numerous phone calls and getting no where. i contacted the actual dental office. they emailed the corporate office and got no where. finally 2 months later actually about 2 1/2 months. my account shows balance zero. but that is not the end of it. they acutally reported me to the credit bureaus for their own mistakes (if they are truly mistakes), im not so sure. i believe the is a corrupt fraudulent company.  by the way. when i got a copy of all charges, transaction adjustments it all shows balance zero with no actual payments. this makes me believe4 that their is a great possibility of income tax fraud evasion issues as well. stockton California

 western dental is commiting corrupt fraudulent billing practices.  i am retired san joaquin county and therefore have to choose between few dental companies for treatment.  i did not know what this western dental was like. ihad my first visit with them 06/17/2013, (at this visit- i was told no copay required)  this was for a dental cleaning, xrays and exam. the xrays and exam were done, but with their office you have to see the dentist you were assigned to.  plus they were having problems coding my insurance.  so they scheduled my for 06/19/2013.  this time the assigned doctor was not in.  so i waisted my time. they rescheduled me again for when the doctor would be in 06/29/2013.  i was finally seen with a clean 6 month check up.  i thought , great!  only to be fooled by their fraudulent billing practices.eventhough they had all my insurance information and received a fax from my retirement company as to the coverages,  the actual dental office supposedly had the correct insurance coding, but the corporate company showed me as private with no coverage. the first billing i got from corporate was 06/25/2013.  i contacted the dental office.  they stated ignore it.  it was in error.  they would email corporate and straighten everything out.  the next billing 07/18/2013.  plus received over 15 collection phone calls by very rude people.  who refused to listen to me and contact the dental office.  they told me to do that.  which i have done numerous times.  next bills 07/25/2013, 08/18/2013, 08/24/2013.  then reported to the credit bureaus on 08/25/2013.. my account kept incurring 25.00 late charge fees, which kept being adjusted off.  on 08/28/2013 i went into the dental office and waited til they did some reviewing of the account.  they said everything was all cleared up, but that i had a 5.00 copay.  they could not even get the copay straight from the beginning.  i paid the copay that day.  i received the notification of the credit bureau reporting 08/31/2013.  i contacted the corporate office.  they said that the account was balance zero and therefore closed so nothing could be done on their end as far as the credit reporting goes.  so i contacted the actual dental office regarding this issue, they stated contact the corporate office.  neither would budge to notify the credit bureaus.  it would not matter so much accept i have great credit.  this ruins your credit.  im in the process of contacting my retirement company and asking that they terminate the contract with western dental also that they do something about the credit reporting issue with western dental.

what is truly odd.  when i got a list of the charges and payments.  the payments show zero.  this makes me believe that their maybe income tax fraud  involved.  this is a company to be very careful of.

patricia, stockton, california