World Financial Network National BankWorld Financial Network National Bank & At Home Rewards permits fradulent billing of At Home Rewards charges Ripoff Shawnee Mission Kansas

WFNNB permits fradulent charges from their "Third-Party", partner company "At Home Rewards". Bank Customer Service department refuses to remove illegal transactions, even after wrtiien correspondence. Their 1-866-843-0194 is less than user friendly, providing operators with no authority to resolve issues.

Meanwhile, bank continues to impose $25 late fees and finance charges until the customer gives up and pays the bill.

Bank's agent allows frequent phone calls - five to six a day, at all hours (0800 to 9PM0 seven days a week), however no human is ever on the phone when it is answered, and no resolution appears to be possible.

I believe that the bank's unethical business practices are widspread, reaching millions of consumers throughout the United States - through a variety of proprietary credit cards.

It is time for a class-action suit!

John
Colorado Springs, Colorado
U.S.A.