Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1084098

Complaint Review: Xcel Energy Minnesota - Minneapolis Minnesota

  • Submitted:
  • Updated:
  • Reported By: Alan — St. Paul Minnesota
  • Author Not Confirmed What's this?
  • Why?
  • Xcel Energy Minnesota 414 Nicollet Mall Minneapolis, Minnesota USA

Xcel Energy Minnesota Home Advantage Service Fraud Minneapolis Minnesota

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

As a long time customer as well as consumer of Xcel energy, i am extremely disappointed and feel like i was frauduantly mislead with the Home Advantage service warranty which i pay an additional premium for every month. I signed up many years ago to have additional warranty and service on my major home appliances. Recently i called for service on a whirlpool range/oven as the oven would not light. Their service contractor from Watson Appliance in stillwater  mn. was ent to my house to diagagnose the problem. The service repair man expressed to me that it needed an ignitor part and he would return the next day. I got a call from a representative from Watson Appliance the next day to inform me that they no longer could get the part that i needed. Their recommendation was for me to call Xcel and inquire about their low financing in buying another range. I was appaled that they could not fix the problem and wanted me to replace the appliance while i have been paying a monthly premium to insure this extra cost(s). I called Xcel and spoke to a person in the appropriate department and was told due to the service contractor not being able to locate the part there was nothing that she could do. I have been a loyal customer for over 25 years and pay my monthly billing with the additional warranty costs to cover the Advantage service. I don't feel as if this situation has been an Advantage to me. And Yes i do feel ripped off!

This report was posted on Ripoff Report on 09/12/2013 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xcel-energy-minnesota/minneapolis-minnesota/xcel-energy-minnesota-home-advantage-service-fraud-minneapolis-minnesota-1084098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now