TaxMasters stole $3,968.75 from my bank account. After one phone call with them, I got an uneasy feeling and called back within an hour to tell them I didn't want their services. I left a voicemail for Samuel Hamilton and also faxed him at 6:00 am the next morning with a note to please cancel any agreement that was discussed the night before.
Mr SH said that my wife and I needed to sign an agreement before TaxMasters could do anything. We never signed anything yet they withdrew money from my account even AFTER I called back within an hour and sent an fax the next morning at 6:00 AM.
About three weeks after that phone call, they took 1625.00 out of my account. I called them, I was livid. I told them they were not authorized and they said my account was in the customer dispute resolution department. While it was supposedly there and the knew I did not authorize them to take money out - they took out another 2343.75.
Fortunately, I caught that one and had my bank reverse the charge but TM backdoored my bank's efforts to thwart their fraud and created a second fraud by disguising two payments that equaled $2343.75. I sent them four faxes and numerous calls - none of which have been replied to.
I am in contact with the Texas Attorney General and looking for anyone that is interested in a CLASS ACTION LAWSUIT