• Report: #246018

Complaint Review: AFLAC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Saturday, April 28, 2007
  • Last Posting: Friday, May 22, 2009
  • Reported By:Helena Montana
AFLAC
1932 Wynnton Rd Columbus Georgia 31999 U.S.A.

AFLAC Forced to live on the streets by dening legitimate disibility claim, ripoff Columbus Georgia


4Author 20Consumer 3Employee/Owner

Respond to this Report

  • Respond to this report!
    What's this?
  • Also a victim?
    What's this?
  • Repair Your Reputation
    ...the right way!
    Corporate Advocacy Program
Well, I thought I was doing the smart thing by adding disability coverage to my policy, but as it appears many, many others have found out (as I see posted everywhere on the Internet) I was wrong. What a nightmare. If I had only known, I would have taken a "light-duty" job, but my agent (as though she was out to get me) insured me (no pun) that this was not necessary, that I would be compensated. Hmmm. She never returned a single phone call. I could only reach her by masking my caller ID.

Every time I talked to a customer service rep, I was told something different, that now they needed this or that, when the previous rep said everything was in place. I think I gave them too much info -- that I would be homeless if this wasn't resolved soon. Knowing this they could stall me until I was no longer able to follow up.

I have now lost everything I have worked so hard for by placing my trust in an AFLAC agent. I cannot not return to work, I cannot afford to pay my medical bills or my premiums since my employer will no longer pay them I have no income to deduct them form. Catch 22 to the power 200.

STAY AWAY FROM THE DUCK!!!!

Wayne
Helena, Montana
U.S.A.

This report was posted on Ripoff Report on 4/28/2007 6:07:21 PM and is a permanent record located here: http://www.ripoffreport.com/insurance-agencies/aflac/aflac-forced-to-live-on-the-st-32xd6.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on AFLAC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
4Author 20Consumer 3Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Wayne, you failed to identify the exact nature of the rip off!

AUTHOR: Steve - Bradenton (U.S.A.)

Wayne,

You never said what the injury/illness was, and never stated whether or not it was on the job, or off the job that it occured.

You also never identified whether this is a short term disability plan or a long term disability plan.

If it was on the job, ONLY workman's comp can pay.

I see that while living on the street, you still have a computer with internet access.

As far as AFLAC claims go, your agent does not process the claim. The claims dept does. I had AFLAC for 2 years and never had a problem.

It does sound as if you over dramatized your situation. Never provide any statements or information above what the absolute minimum is.
Respond to this report!
What's this?

#2 Update By Author

Ever heard of Internet at libraries?

AUTHOR: Wayne - Helena (U.S.A.)

A person can bee on the streets now-a-days and still have internet access. The details are not important... AFLAC IS a rip off!!!

And NEVER call me a liar... I can trace you...
Respond to this report!
What's this?

#3 Consumer Suggestion

Wayne the hacker

AUTHOR: Mike - River Edge (U.S.A.)

Wayne,

Please supply more details as to the veracity of your claims. Disability is a tricky business and there are many different things that could affect why your claim was denied. Was it a car accident? An on the job accident? Is your policy an "any occupation" or "my occupation" policy? Were you up to date? Did your injury occur PRIOR to getting the policy?

As for your report and your follow up where you basically threaten a responder. He asked questions regarding your claims and you responded with "the details aren't important". Well I beg to differ, they are VERY important. And why would you threaten to "track someone"?
Respond to this report!
What's this?

#4 Consumer Suggestion

I suggest Wayne follows through on his threat to me

AUTHOR: Steve - Bradenton (U.S.A.)

Wayne,

First of all, I never called anyone a liar. And, FYI..most libraries I have seen do not let homeless people in. There are many ways they legally accomplish this, and many libraries make you pay for internet usage.

The questions I asked about the circumstances of your claim were valid. However, you know that already and the valid reason you were denied. You are just screaming rip off in retaliation for a valid decision that you happened not to like.

And, I found AFLAC to be a terrific company in the 2+ years I dealt with them.

You wrote>>>>>>>>>>>>>>>>
"A person can bee on the streets now-a-days and still have internet access. The details are not important... AFLAC IS a rip off!!!

And NEVER call me a liar... I can trace you...

Wayne - Helena, Montana
U.S.A.
>>>>>>>>>>>>>>>>>>>>>>>>>>>

Well Mr. Bigmouth, all I can say is DO IT! Go ahead and trace me. Then what? I can GUARANTEE you the outcome you are not expecting.

So, it is now time to put up or shut up. Trace me. I dare you.
Respond to this report!
What's this?

#5 Consumer Suggestion

"Tracing"

AUTHOR: Mike - River Edge (U.S.A.)

I love when people come onto the internet and claim to be able to "trace" or "find" someone. There really is simply no way to do this with 100% certainty. The reason for that is the only way to do it is to find out the IP address of the poster and then track that through the provider to determine who was asigned that IP address at the time. Of course with wireless hotspots, unsecured wireless networks, IP disguisers, as well as Waynes own "library" idea makes this completely impossible.

But people come on here and spout off nonsense as a way to bully those with differing opinions. You'll notice Wayne doesn't give the details of his case as asked for but instead threatens the person questioning him. Classic tactic to spin.
Respond to this report!
What's this?

#6 Consumer Suggestion

To Wayne

AUTHOR: Mike - River Edge (U.S.A.)

Still waiting for the details of the claim Wayne. Please see the earlier request I made for verification of this "rip off".

I can't help you if you don't help me.
Respond to this report!
What's this?

#7 Update By Author

To all you idiots

AUTHOR: Wayne - Helena (U.S.A.)

First, i relally don't have time for this bull -- like you punks.

Second, most puiblic and state libraries DO allow homeless people in usually on a 30 minute guest pass (I am on one now!)

To the idiot that thinks it is impossible to hack from libraries. i'll do it from libraies or 'friend's" machine. as I would not be stupid enough to do it from my own account (if I still had one.) While hacking is easy, covering your track is not.

And as for as tracing goes, I do it all the time, but I have no need to trace you unless you really start to upset me. -- and then you'll find out just how painfull being wrong can be.

As for the "details" -- I mean they are not important here. Just stating the fact that AFLAC is a rip off and emailing them the page is enough.

I got my check, but it took this type of action to do it.

It took them over 50 days to pay up -- now figure up how much interest they made on that money in the time they held it and multiply it by a half- million other claims.

And in the mean time I went into bankruptcy, but not to worry. I found a good insurance lawyer!
Respond to this report!
What's this?

#8 Consumer Suggestion

Wayne is delusional. Response to "idiots" statement.

AUTHOR: Steve - Bradenton (U.S.A.)

Wayne,

I knew that as soon as you were challenged, you would change your story. Punks like you always do. You are all talk.

And if you were such a good hacker, you could have just gotten into the AFLAC system and fixed things for yourself, right?

Idiots? Everyone here asked legitimate questions which you STILL have not answered. So, who is really the idiot? And, the guy that is calling us idiots is the one who cannot spell or capitalize, etc. Go back to school.

>>Wayne wrote:
"To all you idiots"

"First, i relally don't have time for this bull -- like you punks.

Second, most puiblic and state libraries DO allow homeless people in usually on a 30 minute guest pass (I am on one now!)

To the idiot that thinks it is impossible to hack from libraries. i'll do it from libraies or 'friend's" machine. as I would not be stupid enough to do it from my own account (if I still had one.) While hacking is easy, covering your track is not.

And as for as tracing goes, I do it all the time, but I have no need to trace you unless you really start to upset me. -- and then you'll find out just how painfull being wrong can be.

As for the "details" -- I mean they are not important here. Just stating the fact that AFLAC is a rip off and emailing them the page is enough.

I got my check, but it took this type of action to do it.

It took them over 50 days to pay up -- now figure up how much interest they made on that money in the time they held it and multiply it by a half- million other claims.

And in the mean time I went into bankruptcy, but not to worry. I found a good insurance lawyer"!

Wayne - Helena, Montana
U.S.A.
>>
Respond to this report!
What's this?

#9 Consumer Suggestion

Please trace/hack me

AUTHOR: Mike - River Edge (U.S.A.)

Wayne,

The details of your posting are the onyl thing that ARE important here. The fact is you went to a public forum and posted your post. The public answered your post and askd for clarification. You refused to give any information regarding your claim. You went on to threaten a poster who didn't believe your story.

The reason the details are important are disability policies can be very involved, and notknowing the full details render us useless in trying to help you solve the problem

Now, as far as "hacking" or "tracing" someone.

1. If you are that good at computers, why are you unemployed?

2. Tracing an IP address means nothing. I use an IP spoofer that changes my IP address every 3 seconds to a non-existant one.

3. Hacking means breaking into a website/computer that is not yours by circumventing security protocols. It's also a felony.

4. What if we are posting from the library, like you? What would tracing anybody (not that I believe you) do besides lead you back to the library.

Please, enlighten me, post my IP address. My full name, my address. Anything to prove your claims.
Respond to this report!
What's this?

#10 Update By Author

Right

AUTHOR: Wayne - Helena (U.S.A.)

No, i'll just send someone to you home. that should be plenty of proof. I'm not stupid enough to tell the tricks of my trade here.

REAL tracing -- not IP. physical location and such -- name of children's schools and such.
Respond to this report!
What's this?

#11 Consumer Comment

WELL, SINCE WAYNE HAS PEOPLE TO SEND TO YOUR HOUSE...

AUTHOR: Sherri - Piedmont (U.S.A.)

Perhaps some of his "people" can give a loan in order to secure a new place to live...

For some reason I don't think Steve is sweating "Wayne" and his threats and is probably laughing his a** off at them.
Respond to this report!
What's this?

#12 Consumer Suggestion

Wow, an actual threat!

AUTHOR: Mike - River Edge (U.S.A.)

Hey Wayne, you do realize you just committed a crime right?

And as far as doing a people search and finding me or sending someone to my childrens schools..

Since you are Mr. Super COmputer Wizard/Private Detective:

1. Do I have children? How many? How old?
2. If I do, do they attend public or private school?
3. Gimme the street I live on.

Now as for the threat you just made on me and my family. Big mistake buddy. As a former Marine who respects and utilizes his right to bear arms, and who qualifies every year as "expert", I would highly recommend letting this one go.
Respond to this report!
What's this?

#13 Consumer Comment

A word to the not-so-wise (i.e. Wayne)...

AUTHOR: Erikson - Warsaw (U.S.A.)

Wayne, you have already been made to look the fool on this thread. Don't add a clown to your resumé.

Mike is right. just by issuing the threat you have committed a crime. However, as Mike pointed out, you may receive an unexpected response should you actually follow-through with your threat. Oh and FYI Steve lives in a state where obtaining a licensed firearm is ridiculously simple. You may not want to trek to his neck of the woods, either.
Respond to this report!
What's this?

#14 Consumer Suggestion

Don't take this guy lightly...

AUTHOR: Pete - Medford (U.S.A.)

Hey you guys, take this guy seriously!

In case you "idiots" don't go to the movies, go out and rent "The Matrix". Expert homeless hackers like Wayne can tap into your brain and kill you from the basement of their local public libraries.

The "people" he sends out are just like Agent Smith, the dude in the dark glasses and black suit. They are like little white blood cells, systematically attacking AFLAC sympathizers all over the country.

You guys think I'm joking? Reach into your noses and pull out that big red tracking device!
You'll see!

More power to ya, Wayne. Good to see ya putting that 30 minute computer pass to good use...


Respond to this report!
What's this?

#15 Consumer Suggestion

Wayne, you should immediately seek mental health help. Seriously.

AUTHOR: Steve - Bradenton (U.S.A.)

Wayne,

You suffer from delusions, as do many homeless people. Your reality is different than ours. You should seek mental health help right away.

Your "threats" are hilarious at best. There is absolutely no possible way to trace someone from this forum without Ed's help, and I am extremely confident that won't happen.

FYI..I used to do union organizing when I lived in Vegas. I organized huge mob owned businessess, and I have heard every threat out there. Guess what, I'm still alive and well. The bottom line is, those who talk about it, don't do it. Those who do it, don't talk about it. That's the way it works in the real world.

I'm [still]right here waiting on you. You are a pathetic little impotent punk. I suggest you not make threats you cannot follow through on.

>>>>>>>>>>>>>>>>>>>>
Right

No, i'll just send someone to you home. that should be plenty of proof. I'm not stupid enough to tell the tricks of my trade here.

REAL tracing -- not IP. physical location and such -- name of children's schools and such.

Wayne - Helena, Montana
U.S.A.
>>>>>>>>>>>>>>>>>>>>

Respond to this report!
What's this?

#16 Consumer Suggestion

To Wayne

AUTHOR: Mike - River Edge (U.S.A.)

Hey Wayne, what happenned? I'm still waiting for you to "track" me. LOL I made some tea and bisquits but they are cold now, let me know when you will be following through on your threat to find me and I'll make some more.

In the meantime, a piece of advice. Don't post a complaint to a public message board if you don't want people to ask questions. Find out the details of your policy BEFORE you sign up for it.
Respond to this report!
What's this?

#17 Consumer Comment

yOU GOT IT!

AUTHOR: Marianne - Council Bluffs (U.S.A.)

iT IS A JOKE OF A LEGAL RIPOFF COMPANY . i HAVE NO CLUE HWO THEY ARE IN THE FORTUNE 500! THEY DO THE SAME *&*& TO THEIR OWN EMPLOYEES!!!
tHE DUCK SUCKS!!

dON'T BY THE DUCK IT IS DANGEROUS TO YOUR HEALTH AND FINANCIAL STATUS!!
THEY SUCK DONT BUY THE DUCK!!
Respond to this report!
What's this?

#18 Consumer Suggestion

RE: AFLAC Forced to live on the streets by dening legitimate disibility claim, ripoff Columbus Georgia AFLAC

AUTHOR: Jack - Albuquerque (U.S.A.)

It seems to me that several people here have posted a complaint about Aflac, yet fail to outline the specifics of these complaints, other than to say that the "duck sucks". While entertaining, it does a serious disservice to a company that has built a solid reputation for helping consumers with supplemental insurance needs.

The benefits of Aflac policies far outweigh the petty complaints posted here. One consumer stated she could not understand how Aflac could be a Fortune 500 company. To begin with, they pay their claims, based on the parameters of the policies - over $6 billion worldwide annually. Quite an accomplishment, actually.

Additionally, these policies are designed to supplement standard health care coverage, not replace them. I have yet to see medical insurance pay a consumer for an accident, cancer screening, or reimburse a co-pay. How many medical insurers will pay an insured for experimental cancer treatment or a second opinion? The coverages offered by Aflac are outstanding, cutting-edge - keeping up with today's needs, and fiscally reasonable, plus the premiums do not increase annually the way medical coverage does.

Frankly, it sounds to me like anyone who has a complaint with Aflac hasn't read their policies, doesn't understand what little they have read, or simply doesn't understand the concept of supplemental coverage. My suggestion is this: if you don't understand it, ask questions until you do understand it. Get a copy of anything you sign and agree to, including any and all riders to any policy you purchase, regardless of whom the insurance company is. That way, you will have all the tools at your fingertips to know exactly what is and what isn't covered.
Respond to this report!
What's this?

#19 Consumer Comment

I have AFLAC

AUTHOR: Stacey - Dallas (U.S.A.)

To pick up costs that my dental insurance does not - they are great
I pay my monthly cost and never had a problem
I do not think AFLAC made you homeless and I do suspect that you are indeed not homeless

Stacey
Respond to this report!
What's this?

#20 Consumer Suggestion

Don't buy anything

AUTHOR: Defendtruth - Killeen (U.S.A.)

If you're a prospective Aflac policyowner or a business owner considering Aflac, ask a real policy owner or business client the benefits. Don't go here.

Aflac agents can only offer the plans. If employees buy the wrong coverage or don't want to listen to the benefits overview, it's not the agent's fault.

Make sure you ask the agent any questions you don't understand. You're not stupid for asking. Agents took classes, had to get licensed, it's there job to know, not yours.

But an informed policyowner is a very happy one. Also you can get references by contacting your local RSC.

http://aflac.com/us/en/find_sales_office.aspx

Smart shoppers don't shop here. Go to the source. Aflac is bound by laws, and can't stay in business ripping off their client base.
Respond to this report!
What's this?

#21 Ex-Employee

Ex-employee speaks

AUTHOR: Casey - Phenix City (U.S.A.)

I used to be a claims auditor for Aflac's accident policies. While I did not process disability claims, I can assure you that we were trained and instructed to pay every benefit possible while reviewing your claim. Our decision to pay, pend or deny is based on your policies' wording and the information that you send in. My experience is that the majority of the policyholders that had complaints was because the failed to read their policy before they signed up for it. You will be suprised and the claims we received. For example, if you have a covered accident and require a medical appliance to aid in movement, you would receive an appliance benefit. We received a claim from a policyholder where she sent in a receipt from where she bought a washing machine and wanted her appliance benefit. Its frustrating when you bend over backwards for customers and they call you a scam artist because of their own ignorance. On a brighter note, the positive feedback from the majority of our customers made us want to do an even better job for them. One of the biggest and stupidest mistakes I made was leaving Aflac for a management position elsewhere. Aflac is not a perfect company, I had a few complaints of them myself, but they did strive to continue to make things better. While I feel for what you are going through, it is not Aflac's fault.
Respond to this report!
What's this?

#22 Consumer Suggestion

I am a former rep

AUTHOR: District Manager - Capitol (U.S.A.)

I am a former AFLAC manager. They have had numerous complaints, and always will.

AFLAC spends the most money on advertising (of course, you the policyholder have to pay for that in high premiums...), so you should shop for a better company.

Look at Colonial or Allstate. Better rates, higher benefits, MUCH higher customer service.

Did I mention MUCH higher customer service with the other companies? AFLAC is not even in the top 5 supplemental insurance companies.

Most AFLAC managers like myself find better companies and make the move so we are able to actually help clients.
Respond to this report!
What's this?

#23 Employee

Alfac is the Number 1 Supplemental Insurance Company

AUTHOR: Debbie - Henrico (U.S.A.)

I just wanted to correct a statement made by "Former Manager" (why didn't he tell us his first name?) that Aflac isn't even in the top 5 for supplemental insurance companies. Aflac is actually Number 1, yes, ONE, over all supplemental insurance companies and last year alone paid out over 9 Billion (yes billion, not million) dollars in claims. That's more that the next 10 closest competitors paid out COMBINED. And it's not a Fortune 500 company, it's actually a Fortune 200 company (in the top 200 companies).

Oh, and I'm not an employee of Aflac, but I am one of an agent contracted to sell their products and to take care of their customers.

Debbie
Henrico, Va
Respond to this report!
What's this?

#24 Consumer Comment

I have AFLAC dental

AUTHOR: Stacey - Dallas (U.S.A.)

And they always pay the claims spelled out in the policy Never had a problem in the 3 years I have paid for this policy
Respond to this report!
What's this?

#25 Employee

Oh please...

AUTHOR: Chris - Wewewewe (U.S.A.)

I work for Aflac and monitor dozens of my clients new claims everyday. Aflac practically bends over backwards to pay claims!! Frankly, most claims are not paid because the policyholder DOES NOT LISTEN and does NOT DO AS INSTRUCTED. I see it everyday. I stand by Aflac 100% !!!!!!!!!!!!!!
Respond to this report!
What's this?

#26 Consumer Comment

I haven't had a problem with AFLAC here in New Jersey

AUTHOR: Glo H. - Hamilton (U.S.A.)

I purchased AFLAC two years ago, and although there is a set price, they expeditiously processed my claim, and was very professional and courteous when I called them. They paid for my emergency room visit, follow up visits, MRI, and my physical therapy. The only reason I got on this website was because I was curious about the "rip-off" report. Policy owners, please read your policies before making assumptions, then you will understand it better, and know what to expect. I am not an AFLAC representative, but I felt I had to post my experience with them. Just this morning, I faxed them paperwork pertaining to a new claim. If someone doesn't receive it, I won't be upset because no one is perfect, and everyone makes mistakes...even me. Thanks AFLAC, you have my vote!
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Advertisers above have met our
strict standards for business conduct.

Calling