• Report: #525532

Complaint Review: Liberty Mututal Insurance

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  • Submitted: Wednesday, November 18, 2009
  • Posted: Wednesday, November 18, 2009
  • Reported By: ttussok — sacramento California United States of America
Liberty Mututal Insurance
po box 138003 Internet 95813 United States of America

Liberty Mututal Insurance Canceled HOI with no notice, left me uninsured for 7 days Internet


1Author 0Consumer 0Employee/Owner

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LM canceled my homeowners policy and their customer service rep admitted that no notice was sent as is required by law.  I found out when a refund check came in the mail 7 days after the policy was terminated.  They said they canceled it because someone drove by the house and reported the roof in poor condition, even though that was disclosed in the appraisal prior to buying the policy.  I was uninsured for 7 days with no knowledge, and their CSR could only say "sorry about that," then had the gall to ask me for a receipt for the roof repair and they'd reactivate.  Never going to use them again.

This report was posted on Ripoff Report on 11/18/2009 7:22:38 PM and is a permanent record located here: http://www.ripoffreport.com/insurance-agencies/liberty-mututal-insu/liberty-mututal-insurance-can-56c68.htm.

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