• Report: #705992

Complaint Review: AFLAC

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  • Submitted: Monday, March 14, 2011
  • Last Posting: Thursday, July 14, 2011
  • Reported By: Curtis — Horsheshoe Bend Arkansas United States of America
AFLAC
Internet United States of America

AFLAC Will not honor policy temp disability. Have been waiting for months. They arent going to pay. Internet

*Consumer Comment: aflac the fugabu company


1Author 2Consumer 0Employee/Owner

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Look I am just an everyday person. I dont see where saying nasty things can be beneficial to anyone . But AFLAC is a rip off in my opinion. Stay away from them, though they probably do pay alot of claims. Just not mine. Right paper work, wrong paper work. I dont care. I basically hurt my back. I dont know how or where. I work hard moving heavy things. And on my day off I slipped on ice. Didn't feel any pain till the next day.

They sent me a claims form and told me since I didn't know how I hurt my back ,it was an illness !
And I could not draw a check for 2 weeks instead of 1 week as I payed extra for.(hmmmm)
I filled out my part of the claim form and had my chiropractor fill his part out. I mailed it in. And called them a few days later. On hold for 20 minutes finally they looked my claim up and said my claim was incomplete, they needed the employer section filled out. I understand but I asked them to fax it to my employer(who dosent give a hoot) they didnt like the idea but agreed to do so.

I waited 2 weeks and no check, called again and wait and just rude and uncaring to help, the employer hadnt sent the form back. OK, I kinda understand they need the fact of how much money I make as to what they are paying out. My pay stubb won't work and I am layed up in pain. Insurance is out and AFLAC is a joke. I needed that little bit of money badly. 2 months later I am still talking to them and they are making excuses, even after the employer assured me they had filled out their part of the form!

Bottom line. They will mess with you ,hoping you will go away. Its 50-50 if you get anything. I totally advise to avoid these corperate rip off people. They could have helped me get my meesly 3 to 4 weeks of coverage. But they wont, and thats my story. I need to see another doctor but have no insurance and will need cash. No cash because AFLAC wont come through. Still off work!

This report was posted on Ripoff Report on 3/14/2011 6:23:02 PM and is a permanent record located here: http://www.ripoffreport.com/insurance-companies/aflac/aflac-will-not-honor-policy-t-fde7e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 2Consumer 0Employee/Owner
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#1 Consumer Comment

Are you kidding?

AUTHOR: Anonymous56789 - Amherst (USA)

What is your complaint?   You bought a policy, then did not submit the proper paperwork.    There isn't a successful insurance company in the entire universe that would pay a claim without following the correct procedures. 

It isn't the company's fault that your employer didn't fill out the paperwork quickly enough, or in the correct manner.

Aflac is NOT a 'sad joke', but I find the tone of your letter to be very inappropriate and sad.  You think an insurance company should have just 'slipped' you a few extra weeks because you claim you need it so badly?  How in the world would companies stay in business if they behaved this way?

 

You are an adult.  And as such, you should have taken the time to make sure your claim was file properly.  No one is going to hold your hand in this world; you need to do it yourself.

You are 100% WRONG in stating that Aflac just wants to 'mess with you'.  They're a BUSINESS, and they have to abide by laws.  One of those laws states that proper information must be received in order to process a claim.  Of course they need to know what your salary was! 

It is not Aflac's fault either that you have no health insurance.  Either find a job that provides you benefits, or go buy them yourself.

Your post has no merit.  You were NOT ripped off. 


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#2 Consumer Comment

aflac the fugabu company

AUTHOR: stray56 - (USA)

aflac is a joke i just dropped them today,all they do is take your money,so i bet no name in amherst is either a aflac rep or a big fan, stay away from aflac dont let them sell you snake oil.i had the short term disability policy was off work for a month, these snakes did not pay.
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