Report: #810321

Complaint Review: MetLife Auto Insurance

Submitted: Friday, December 16, 2011
Last Posting: Friday, December 16, 2011
Reported By: Sean — Las Vegas Nevada United States of America

MetLife Auto Insurance

Internet Internet United States of America

Phone: 1 800-854-6011
Web: www.metlife.com
Category: Insurance Companies

MetLife Auto Insurance Doesn't pay claims!!! Internet, Internet

*Consumer Comment: What reason did they give?

1Author 1Consumer 0Employee/Owner

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I've been with MetLife auto insurance for several years with a solid payment history and no claims. Several months ago, I was rear-ended by a hit and run driver. The vehicle damage was minor, but I suffered from whiplash and needed medical care. Even though I have medical payments coverage, Metlife denied my claim. I'm now responsible for over $4,000 in bills. Please beware of MetLife Auto Insurance. They do not pay their claims.

This report was posted on Ripoff Report on 12/16/2011 12:03:34 PM and is a permanent record located here: http://www.ripoffreport.com/insurance-companies/metlife-auto-insuran/metlife-auto-insurance-doesn-20ff0.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner

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#1 Consumer Comment

What reason did they give?

AUTHOR: voiceofreason - (United States of America)

SUBMITTED: Friday, December 16, 2011

Do you have separate health insurance that they expect has primary responsibility to pay the bills?

If they're not giving you a rational explanation for denial, sick your state agency overseeing insurance companies on them. All of them do this. Deny deny deny, hoping you won't take it further.

If there's any conflict between them and your health insurer, request that state agency butt their heads together.