• Report: #715268

Complaint Review: PMA USA/conseco

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  • Submitted: Thursday, April 07, 2011
  • Last Posting: Sunday, February 19, 2012
  • Reported By: anonymous — spartanburg South Carolina United States of America
PMA USA/conseco
11825 N Pennsylvania St # C carmel Indiana 46032 United States of America

PMA USA/conseco washington national, bankers life No matter how bad you need money do not work for these people! carmel, Indiana

*UPDATE Employee: Very happy working for PMA!


1Author 0Consumer 3Employee/Owner

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I know that if there are a few of us that actually report, there are hundreds more that have been used and abused by this company.
PMA preys on new insurance agents promising them big money. I'm embarrassed to say I'm not a new agent ,I am seasoned and i still got took. Being an insurance agent, I am very much aware of the expenses envolved in my occupation. Gas, car, liability insurance, leads etc. not to mention the self disipline, unpredictable income from one week to the next. It is a tough industry to get started in and to stay in.   Run as fast as you can from this insurance job, they are unethical and unscrupulous. You will not make any money, even if you make sales.   When I think about what they are getting away with, and ruining peoples lives in this economy they should  be reported to every department of insurance in the country. They should be shut down and not be allowed to treat agents like this. I don't know how they sleep at night. And yes all those managers know how PMA USA/CONSECO operate. They are scared to death to leave themselves because they know that they would get charge backs as well if they have been there less than 5 yrs. 
THis is how they work: they recruit you, you memorize your script, run you around your whole state running up gas and hotel bills. you make a couple of sales and may break even. You stay 3 months or so, you want to quit b/c your exhausted, broke and disappointed. They keep your sales and charge you back the advanced commissions, due to some section in your contract that I still am not able to locate.
This grows their book of business and and it cost them nothing! They gain policies by recruiting and terminating. It's a vicious cycle. This is a form of money laundering. They pay, charge back, and keep the profits. The irony is as an insurance agent I have to take anti money laundering classes! An insurance sale is a tough sale no matter what product you represent. Carriers need agents to show and explain and impress the need for insurance. That is why they pay commissions. I don't get paid unless I sell. Most agent are 1099, which means, no salary, no benefits, no sick time or vacation, it's usually feast or famine. 
  I sold over a dozen policies with pma, most all of them were pretaxed, which means they are locked in that premium until their next enrollment period and had several groups i sold/opened during my short time. I got a termination letter in dec and just wrote business for nov effective. No reason, they knew they would get advances back by as mentioned before small print in contract. It was just spiteful and unethical. This had never happened to me before with an insurance company. If I was terminated, it was because of no production after being with them a year or two.
 In my experience, the definition of a chargeback was if for some reason the policy was cancelled, death, not taken etc. the monies you received were expected back usually minus the months that the insured was paying premiums or your incoming commissions covered the loss.  My policies were still in force and I got charged back for all I wrote. 2 yrs later I got a letter telling me my policies' premiums were under $250 mth. So they had  received premiums on l my sales all that time. That's just wrong on so many levels! Of course after my termination, they turned me over to a collection attorney who added another $500 to my balance, my credit was ruined, they reported me to Vector one and I got 1099 from the year a was with them and another the next year that I wasn't with them. Every time I asked them to send me validation of debt, they would send me my commission statements. HA! I called conseco and they couldn't talk to me, referred me back to col. atty. THey would not show me where any of my clients had cancelled because they didn't. If this has happened to anyone else, i feel that they are violating the unfair business practices act and maybe you can pursue them in small claims court or if enough of us report their behavior, a class action suit.  This company should be banned from all job recruiting sites and every insurance agent should be warned. 

This report was posted on Ripoff Report on 4/7/2011 7:51:32 PM and is a permanent record located here: http://www.ripoffreport.com/insurance-companies/pma-usa-conseco/pma-usa-conseco-washington-nat-8a5c6.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 Ex-Employee

Me TOO/lied to at time of recruitment and discriminated against by PMA

AUTHOR: A. Surrena - Harrisville (United States of America)

I have read your report and I just completed my complaint against this company.  I too am a seasoned agent and no one has provided me the information about these supposed cancelled policies.  I want to file a joint lawsuit against this company.  Please keep your hand in the pot as some would say because I have found multiple stories that are so similar it is scary!

This company should not even be allowed to be in business.
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#2 Employee

An opportunity for all

AUTHOR: PMAUSA / Dallas, TX - Dallas (United States of America)

Performance Matters Associates (PMAUSA) offers an outstanding opportunity for anyone with an entrepreneurial spirit and strong work ethic.  We provide you the sales system, training, income, awards and recognition while you build your own business as an independent contractor insurance agent. 

Our system has proven successful for many folks who are making more money than they ever thought possible, building renewal income for their future while helping Americans through the outstanding supplemental health and life products we are proud to market for Washington National Insurance Company. 

This business is not for everyone – perhaps your personal lifestyle does not allow you to commit, perhaps you just don’t have what it takes to be a true self-starter with that entrepreneurial spirit.   
We’re sorry for those who did not succeed with us and sincerely wish you the best for the future. However, what we absolutely know for sure and stand behind 100% is that if you combine a strong commitment to working the system with all the tools and resources we offer success is indeed achievable!
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#3 Employee

Very happy working for PMA!

AUTHOR: PMA happy employee - West Fargo (United States of America)

For each employee that didn't have a good experience I can assure you that there are thousands more that did.  I am sure of this because I am one of them.  I started with no prior experience but good work ethic and a burning desire to succeed.   This is THE best job I have ever had and the best insurance company I have ever worked for!

I had good days and bad days like with any sales job but the good days far outweighed the bad.  They provide you with outstanding leads and they never hold you back when moving up in the company since if you don't make money- no one does!

The only time there would ever be a charge back is when you are advanced commission BEFORE the company actually gets paid on it.  Ex) Customer pays a month, you get paid for 6 months.

So basically this is an advanced temporary loan and if you spend the money right away the policy is canceled you will be asked to repay it, no different than any other bank or insurance company if you spend money before it is yours.

This has been the most supportive working environment I have ever been in and I would personally recommended this job to all of my friends and family, many of them already do!

One more thing to add from a credible source:
http://www.bbb.org/nashville/business-reviews/insurance-life/washington-national-insurance-company-in-nashville-tn-37058264
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