Proflowers
Internet
United States of America
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Proflowers I ordered a bouquet of flowers from Proflowers in May of 2009 and did not accept the coupon offered and just noticed a charge of 14.95 from a company called easy saver. I looked back at my statements Internet
*UPDATE by author: Refund recieved from Easy Saver!!!! 9 payments
2Author
0Consumer
1Employee/Owner
I was looking at my bank card statement and noticed a charge from today of 14.95 from a company called easy server. I knew that I did not shop at a store called that so I looked it up online. Then it was brought to my knowledge that this is a company linked with Proflowers, many people said they have been getting charged since they ordered from there. I then went to look at my statements going back to when I ordered from Proflowers for mothers day in May and sure enough there was a charge of 14.95 every month from May 2009 until now January 2010. I was so upset that I did not notice this sooner and cancel my card, which will cost another $25. I did not accept a coupon from this company or give them my debit card information which can only mean that Proflowers shared my information which is so wrong. I want this to stop and I want my money back.
Click Here to read other Ripoff Reports on Proflowers
REBUTTALS & REPLIES:
2Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Caroline - San Diego (U.S.A.)
SUBMITTED: Wednesday, January 20, 2010
POSTED: Wednesday, January 20, 2010
Hello, My name is Caroline and I am the Special Programs Associate here at ProFlowers. I would like to sincerely apologize for any confusion you experienced regarding our partner program. I would be more than happy to discuss your concerns, assist you with anything I can and receive any additional feedback to improve our service. Please contact me directly to discuss, my phone number is (858) 909-3785. I would like to assist you in any way that I can.
#2 Update By Author
AUTHOR: cfox - Chicago (United States of America)
SUBMITTED: Wednesday, January 20, 2010
POSTED: Wednesday, January 20, 2010
Thank you for your response Caroline, I was able to get all 9 payments credited back to my card after speaking to a representative of Encore Marketing. I encourage everyone to do the same, call Encore Marketing/ Easy Saver at:
1-800-262-6199 and ask for a refund of the false charges.
