Submitted: Saturday, October 11, 2008
Posted: Saturday, October 11, 2008
Deep Throat
Chicago
U.S.A.
if you want to get a refund from these thieves, here's some good info:
their corporate telephone number is: 847-424-0954
their warehouse number is: 847-647-7293
the customer service manager's name is Rebecca.
the vice president's name is Eric.
what may be the most helpful info of all:
they get their posters from Pyramid America (http://www.pyramidamerica.com/)
and they get their coffee from European Roasterie (http://76.164.129.95/ProductCart/pc/home.asp)
if you make a complaint to their suppliers then perhaps that will get some real results.
hope this helps.
Submitted: Thursday, October 30, 2008
Posted: Thursday, October 30, 2008
Jeff Berman
Evanston
U.S.A.
I apologize for the trouble you have experienced with our company, Seattle Coffee Direct. The best (and quickest) way to terminate your account and receive a refund is to call our customer service center. Our distributors and warehouse employees will be unable to do this. Please call to speak to a customer service representative at 888-217-CAFE and we will swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. To better understand the charges on your account and the conditions of your membership, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. Again, I apologize and hope to hear from you soon.
Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com