• Report: #301380

Complaint Review: GoFreelance.com

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  • Submitted: Friday, January 18, 2008
  • Last Posting: Wednesday, February 03, 2010
  • Reported By:Flora Vista New Mexico
GoFreelance.com
GoFreelance.com Internet U.S.A.

GoFreelance.com Is A Fraud - Collects The Money And Doesn't Deliver fraud, Internet

*UPDATE Employee ..inside information: GoFreelance Helpdesk


1Author 1Consumer 2Employee/Owner

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GoFreelance lured me in with a free week. I was not able to sign in so I wrote a trouble ticket. Note: their trouble ticket system is a "trial" system. I got an automated email back that said they had received the trouble ticket. I waited. Nothing else came. I tried to sign in again and could only get on the employer's site (I'm looking for work, not offering it.) I went to the trouble ticket site but the ticket had been closed!

They charged my PayPal account for a month's membership on the 7th day - one day early for the free week subscription. I opened another trouble ticket to refund the payment and cancel the membership seeing as it never worked.

No reply. No refund. No service.

Jean
Flora Vista, New Mexico
U.S.A.

This report was posted on Ripoff Report on 1/18/2008 5:16:04 PM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/gofreelance-com/gofreelance-com-is-a-fraud-c-279ae.htm.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 Employee

Please contact me and we will resolve this for you

AUTHOR: Rob - Erina (U.S.A.)

Hi

I'm sorry you've had problems. Please contact me at rob (at) gofreelance.com and I will ensure that this is resolved satisfactorily for you.

Rob
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#2 Consumer Comment

GoFreelance.com is a Fraud

AUTHOR: Shohel - Dhaka (Bangladesh)

GoFreelance.com is fraud. They do not response after taking payment. US authority should take action against this type of fraud business owner.

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#3 Employee

GoFreelance Helpdesk

AUTHOR: Baby Train - Davao City (Philippines)

Hi,

GoFreelance Terms and Conditions clearly stated that our trial period begins at $7.00 for 7-days and if you did not cancel your account before the trial period end you will be automatically deducted $49.95 in advance for your subscription.

You can reach our customers support at www.gofreelance.com/support

Can you please forward us the ticket id you sent so we can assist you with this matter.

Thank you.

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