• Report: #548409

Complaint Review: Ifriends - Wpi*ifriends

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  • Submitted: Friday, January 01, 2010
  • Last Posting: Tuesday, January 12, 2010
  • Reported By: kirklan — Hanover Pennsylvania United States of America
Ifriends - Wpi*ifriends
Internet United States of America

Ifriends - Wpi*ifriends iFriends Network They stole my money Internet

*UPDATE Employee: Reply from iFriends


3Author 0Consumer 3Employee/Owner

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Hi this company took around $52.00 of my money the account I created was a free one but they charged me money for VISITING 3 people?? for 4 mins a person?? if it is free then why was I charged and for what? I was just browsing and got zero warning about being in a so called premium area nor did I subscribe to ANYTHING other then the free account which by the way that 1 dollar was never refunded anyhow.

This report was posted on Ripoff Report on 1/1/2010 10:41:39 AM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/ifriends-wpi-ifriend/ifriends-wpi-ifriends-ifrien-b75bf.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 3Employee/Owner
Updates & Rebuttals

#1 Employee

not agree

AUTHOR: mony6802 - (Bulgaria)

SUBMITTED: Saturday, January 02, 2010

The person has visited paid chat rooms.So dont have any reason to complain here.


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#2 Update By Author

Nope

AUTHOR: kirklan - Hanover (United States of America)

SUBMITTED: Saturday, January 02, 2010

No way I authorized that on my card a refund should be given if not I will involve my bank and the BBB.

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#3 Employee

answer

AUTHOR: mony6802 - (Bulgaria)

SUBMITTED: Sunday, January 03, 2010

Explain also to your bank then why have joined adult site.And why you have entered paid rooms?You are telling clearly that have talked with models.
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#4 Update By Author

No

AUTHOR: kirklan - Hanover (United States of America)

SUBMITTED: Monday, January 04, 2010

No I did not talk to any models at all ever!!! look at my account how long was I on your site??? is my account canceled...yes it is I will explain to my bank that the charges are a fraud and your company misrepresents itself in every way to get that money from people I have seen the other reports about your company so they will too I am not alone I requested a refund 2 times from the support page and I get no response this is an outrage if you further respond to this in the manner you have I will be filing a small claims against you.

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#5 Employee

Reply from iFriends

AUTHOR: Sarah - Lake Worth (U.S.A.)

SUBMITTED: Tuesday, January 12, 2010

Mony6802 is *not* an employee or authorized representative of our company.  We apologize for any confusion that Kirklan may have experienced as a result of this person’s posts.

 

Our records show that Kirklan filed a help ticket on January 1 requesting that refunds be processed.  He also cancelled his account online using our online cancellation utility.  Refunds were processed on the same day for all charges that Kirklan incurred, a total of $44.32.  These refunds were accepted by Kirklan’s bank on January 2, and Kirklan should have already seen these refunds post to his account.  

 

If Kirklan has any further questions, we encourage him to contact our Customer Care department directly, at 1-800-243-9726 (a toll-free call in the US). 


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