• Report: #627229

Complaint Review: Ifriends - Wpi*ifriends

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  • Submitted: Wednesday, July 28, 2010
  • Last Posting: Monday, August 23, 2010
  • Reported By: RB — Austin Texas United States of America
Ifriends - Wpi*ifriends
Internet Internet United States of America

Ifriends - Wpi*ifriends Took Money and they said they wouldn't, Internet

*UPDATE Employee: Reply from iFriends


1Author 0Consumer 1Employee/Owner

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Ifriends is a Rippoff,don't fall for it. If you must use a credit or debit card, use a prepaid that doesn,t have much money on it. They said they only needed the card info to verify age, that was a lie.

So I filed this report and I am going to call them and My Bank.

This report was posted on Ripoff Report on 7/28/2010 4:49:08 PM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/ifriends-wpi-ifriend/ifriends-wpi-ifriends-took-8b9ca.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
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#1 Employee

Reply from iFriends

AUTHOR: Sarah - Lake Worth (U.S.A.)

SUBMITTED: Monday, August 23, 2010

We have not been able to locate RB’s account.  We encourage him to call us immediately so that we can resolve any outstanding issues.  We will be happy to refund the charges and provide whatever assistance we can.  Our Customer Care center can be reached by calling 1-800-243-9726, a toll-free call.

 

The only reason that a customer will see charges from us is if that customer participates in premium areas of our service, or chooses to upgrade to a premium membership.  Information about charges is provided in advance, and a customer must affirmatively choose to participate in premium areas.  We look forward to hearing from RB so that we can resolve the issue.

 

 

 


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