• Report: #268989

Complaint Review: Kimberly Kayatta-Wilkinson

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  • Submitted: Monday, August 20, 2007
  • Last Posting: Tuesday, August 21, 2007
  • Reported By:austin Texas
Kimberly Kayatta-Wilkinson
7600 34th Pl Marysville Washington 98270 U.S.A.

Kimberly Kayatta-Wilkinson | KAZIE DESIGNS Duped on Ebay Ripoff Marysville Washington


1Author 0Consumer 0Employee/Owner

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I ordered hand painted letters from the Kimberly Kayatta-Wilkinson from her Ebay store, Kazie Designs. Like another poster, I did hear from her when she sent my order form. I also heard back from her after I sent that order form back and resent it, asking for confirmation. she finally responded saying that she received it and she was having 'major comp issues at this end'. I thought nothing of it. Towards the end of my 6-8 week wait for the letters (time period specified, which was beyond the limit to file a dispute!), I emailed her again b/c I was worried that I hadn't heard from her and wondered if she'd send me an idea of what she planned to do. No response. 8 emails and several phone calls later I realized I'd been had. I felt for her, being a mother, and even reached out asking if everything was ok? No response, not once. I feel terrible that she stole from me, just a little less trusting of people. Kudos to PayPal though, they did everything possible to remedy the situation. Excellent customer service!

Stephanie
austin, Texas
U.S.A.

This report was posted on Ripoff Report on 8/20/2007 8:46:33 PM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/kimberly-kayatta-wil/kimberly-kayatta-wilkinson-k-7bja8.htm.

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AUTHOR: Encarnadine - Marysville (U.S.A.)

I am saddened to hear of the reports filed on this site. There was a personal family crisis that came up that left me without childcare and with a lot of personal turmoil, in that time I did not stand in the way of refunds (I allowed paypal to refund) and worked hard to make sure the orders were completed. I am an individual person who completed very detailed and time consuming projects.

Prior to this issue I received and completed orders for six months and had 100% satisifaction and perfect feedback on ebay. If there are people who have not received their orders or a refund it would be an error and I am in the process of ensuring all errors are rectified. Personal issue couldn't have come at a worse time as my business was taking off and there are a lot of orders to go through and make sure they were wrapped up. Unfortunantly, ebay is a contract between individuals and often things happen and refunds are given, etc. On a personal note, I don't appreciate my home address being placed on a public site. I am incredibly sorry that refunds were required. There was never an intention on scamming or fraud as all my information provided was valid, in addition to the hundred orders I completed previously.

Ripoff Report also does not allow for posters to modify, nor do they check the validity of claims, or allow a poster to notify they received their order and/or refund. Please bear that in mind. I know how it feels to be upset and wish to post and vent.

I have lost things on ebay, people have backed out b/c of personal circumstances and I've had to take refunds. Some I'm sure were scamming, some I'm sure were legitimate. I'm very sorry that anyone had a bad experience, it certainly hurt me to have to close my little shop and cease and activity I loved. I also encourage anyone who is dissatisfied to please contact me via email.
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