• Report: #604467

Complaint Review: LED Outfitters

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  • Submitted: Tuesday, May 18, 2010
  • Last Posting: Monday, September 06, 2010
  • Reported By: Officer C. Drennen — Hampstead Maryland United States of America
LED Outfitters
14 Bond Street #301 Great Neck New York 11021 United States of America

LED Outfitters Failure to ship back ordered light bar Great Neck, New York

*UPDATE Employee: We would Like to help you out


2Author 0Consumer 1Employee/Owner

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  We placed our original order for (2) Saber light bars on April 10, 2010. We have recieved (1) which was slightly damaged and were told by Rick the second (1) was back ordered.

  I have made repeated phone calls, only to get an answering machine, leaving messages each time requesting a return call or e-mail as to the status of the back ordered light bar.

  Other than sending a link to their web site showing the order as complete, nothing has arrived to us or any responce back from them as to the status of the back ordered light bar.

  If this is a legitimate company, which is in question now, why will they not respond to this simple request. Our agency is now in the process of conducting an investigation as to the validity of LED Outfitters.

  The next step will be to file criminal charges against LED Outfitters for theft exceeding $500.00 based on the documentation we currently have in hand. 

  I can assure everyone at LED Outfitters, this is not a joke. 

 

This report was posted on Ripoff Report on 5/18/2010 11:03:51 AM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/led-outfitters/led-outfitters-failure-to-shi-eec92.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Update By Author

Recent Update

AUTHOR: Officer C. - Hampstead (United States of America)

SUBMITTED: Monday, June 07, 2010

LED Outfitters did deliver the back ordered item. I will never do business with them again.
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#2 Employee

We would Like to help you out

AUTHOR: Led Outfitters - Great Neck (USA)

SUBMITTED: Monday, September 06, 2010

All Businesses will have complaints. Its how we resolve them shows how the company handles itself in these types of situations. Please feel free to contact me to get this issue resolved. You were not ripped off and we are not out there to rip you off. We deal with many customers every month, and we want to make sure you are included with the rest of the happy and satisfied customers. There was probably some sort of misunderstanding.  Please email me directly at ledoutfittersservice at gmail.com and I'll be glad and happy to bend backwards for you and get this straightened out.

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