SUBMITTED: Thursday, May 10, 2007
POSTED: Thursday, May 10, 2007
After several emails, phone calls and demands and after I told them I would fight this with legal help, they say the will refund my intire amount paid in. I still couldnt get it across the the man that called me that I didnt have text messaging, because he said if it happened again just to key in STOP on my text message screen. DUH!!!! anyway after telling him that the bill was @ $90.00 he then said he would send me a check for $50. I said $50?????? I dont think so. Then I left the decision up to him. He could either refund me the amount I paid in or I would go to an attorney and he could then refund my intire amount paid in, plus attorney fee, plus court cost and I'd try real hard to get pay for all the stress I've been through sence 4/1/07 trying to get this settled. The choice was up to him.
He said let him talk to his supervisor then came back to the phone and asked me to fax the bills to him at 310-317-7144 and I should get my check in 10 to 12 days full refund.
I faxed it right away and of course it said no such number. mean while he called my cell phone number and the number that was left on my cell phone said number disconected. I came home the next day and tried the fax again, same thing. I tried one more time and it went through.
I emailed then after it went through and advised them that it had been faxed and all the trouble I had. I advised them, and I quote, that per my attorney that they needed to email me back by 5/10/07 5pm to let me know they received the fax. Not the fax that they usually send out following a email they receive, but a fax stating they they received my fax, the amount on the fax, and what they plan to do about it. And if there were any bills on my next months bill they needed to take it off or add it to my refund. If I dont receive the email from them then I would assume that it was a fake fax number like all of the other fake numbers they have and I would follow up with my attorney, end of quote.
I also told them that if I hadnt received the check or for some reason I couldn't cash the check then I would be in my attorneys
office on the 21st. I told them not to call my cell phone again and there was nothing else to talk about. The choice was up to them I'm tired of trying.
On the 10th I received a email from them stating all I asked them to state and I would get a full refund and the stated that they know there will be no more charges on my phone bill.
I want to feel good about this, but I want feel good untill I can cash the check.
For all of the readers PLEASE becareful because there are alot of ripoff sites out there. DONT BELIEVE IT WHEN THEY SAY ITS FREE. I'll let you know when I receive and cash this check.
You would not believe how many people I've found out about through my cell phone company are being ripped off by these ringtones and stuff for your cell phone. If it happens to you and you honestly know you should not be charged for it, then make a stand and fight for what is right. These people should not be able to get away with this. Its up to us to stop these rip offs. STAND UP FOR WHATS RIGHT!!!