• Report: #262197

Complaint Review: Razoreye Media Group

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  • Submitted: Friday, July 20, 2007
  • Posted: Friday, July 20, 2007
  • Reported By:Camp Verde Arizona
Razoreye Media Group
8345 NW 66th Street, #9819 Miami Florida 33166-2626 U.S.A.

Razoreye Media Group Unscrupulous helpers Ripoff Miami Florida


1Author 0Consumer 0Employee/Owner

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I signed up for 3 day trial of WEB DETECTIVE, a service for locating people and Email addresses. The person I was looking for did not show up on search.
I was communicating with Razoreye support to determine if I was processing request correctly. I also stated that another provider selected from their list was able to locate the person but requested $.95 to send an Email.
While waiting for a response I received a message confirming that my 3 day trial was renewed for a month at $39.95. When I called to reject the renewal I was told that I was notified via Email and if not cancelled, it was automatically renewed for $39.95 monthly. After examing the referenced Email it is not obvious

Recurring Amount: 39.95
Start Day: 2007-07-20
Frequency: Monthly
Duration: Indefinite

If it was a legitimate organization they would make the automatic renewal more obvious and accept cancellation when first time user misses the date by one day.

John
Camp Verde, Arizona
U.S.A.

This report was posted on Ripoff Report on 7/20/2007 5:47:26 PM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/razoreye-media-group/razoreye-media-group-unscrupul-q832c.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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