Route 66 Studios - Richard Walsh
2637 CO HWY P East
Beloit Wisconsin 53511
U.S.A.
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Route 66 Studios - Richard Walsh Ripoff harassment scam dishonest liar con artist delusional Beloit Wisconsin
1Author
0Consumer
0Employee/Owner
I was looking to purchase a Casio CZ101 manual for my sister, which I was having a hard time finding. At the time I didn't realize you could download most manuals for free on the name brand websites. So I found Route 66 Studios (www.route66studios.com) had these manuals, and paid instantly on May 26 via PayPal.
Long story short, in mid June I still had not received the manual & filed a Buyer Complaint with PayPal. This enraged Mr. Richard Walsh, the single employee/owner of Route 66 Studios. After I filed, he began to harass me via email, calling me an "idiot," a "b*tch," a "dipsh*t," & telling me "f*ck you" among many other things.
Mr. Walsh failed to adhere to PayPal's policy of requiring proof of delivery. In reality, he probably did not ship. I called BJ at PayPal to verify all of this, after Mr. Walsh lied to me and told me he contacted PayPal & that PayPal was going to investigate me. BJ basically told me Mr. Walsh was lying about calling & told me my account was in perfect standing & I had not violated any policies.
I decided to report his poor business practices to the Better Business Bureau. In doing so, I found that Mr. Walsh & Route 66 Studios had SEVERAL BBB complaints against him for non-receipt of goods & bad business practices. I also reported him to AOL since his web site is hosted on a free AOL web page.
This man is selling manuals you can get for free online, without the hassle. He won't send your product, he'll lie to you, he'll harass you constantly even if you ask for him to stop. AVOID RICHARD WALSH & ROUTE 66 STUDIOS!!!
Jennifer
West Henrietta, New York
U.S.A.
Click Here to read other Ripoff Reports on Route 66 Studios
REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Individual Responds
AUTHOR: Richard - Janesville WI (U.S.A.)
SUBMITTED: Saturday, November 22, 2008
POSTED: Saturday, November 22, 2008
This customer Jennifer did indeed purchase this manual from us and we did indeed ship it (Have shipping receipts proof) but she made a claim that she never received it. Now because we are a small company and we value our customers we immediately replied to her in an attempt to get to the bottom of the issue. She demanded that we provide her tracking info, but she failed to request tracking on her order which costs more. As soon as we told her this she filed a claim with pay pal, so we got back in touch with her and told her that we would ship another manual for her ASAP (Have shipping receipts proof) and on top of that we would REFUND her money until she received second he order. (Something she fails to tell you)
When she finally omitted to receiving the manual she refused to pay for it and attempted to low ball us down on the price. There is no pay pal policy or TOS that states the shipper has to ship with delivery conformation or tracking at all, check this for yourself it is not a policy of service. Pay pal however does suggest it as a safe guard against theft and cons like Jennifer.
Check the BBB complaint it was tossed out for lack of any real substance.
More interesting here I find that Rip off Reports own terms of service states the following:
(Profanity, obscenity, threats of violence, racist remarks, false statements, personal information (i.e., social security numbers, credit card numbers, home address(es) or phone numbers), or any other information which violates Ripoff Report's Terms of Service;
Rumors, speculation, or innuendo unless you have personal knowledge that your statements are true;
Trivial comments (i.e., “Nice report!”) which do not add anything useful to the discussion.)
But as it seems most of all these rule have been broken and all of our personal info was posted in this rip off claim. But it's ok because it's a good measure of the fact that we have nothing to hide and we respect our customers and value them highly at www.Route66studios.com we can be reached at 608-755-1993 and our updated info is below.
Richard at Route 66
www.Route66studios.com
Route 66
4247 Braxton Drive
Janesville WI 53546
