Report: #385399

Report: Seattle Coffee Direct

Category: Internet Fraud

Seattle Coffee Direct Multiple card billings Evanston Illinois

...Tips for resolving this situation

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Seattle Coffee Direct

Phone: 888-217-cafe
Fax:

990 Grove St
Evanston, Illinois 60201
U.S.A.

Submitted: Monday, October 27, 2008

Last posting: Thursday, October 30, 2008

lake charles, Louisiana

I sent off for a one time coffee order on myspace. The fee was to be 25.00 for two lbs of coffee and a grinder, this was on Oct 6th. I received 2 bags of coffee and 2 mugs. On Oct 14th my debit card was charged 38.95, my card was then charged another 38.95 on Oct 23rd. I went to the bank on the 23rd cancelled my card and disputed the charges. My money has been refunded by the bank pending resolution. But at least they can no longer make unauthorized charges to my card. Please be aware that this company is very deceptive.

Vanessa
lake charles, Louisiana
U.S.A.

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Tips for resolving this situation Jeff Berman [10/30/2008]

Submitted: Thursday, October 30, 2008

Posted: Thursday, October 30, 2008

Jeff Berman

Evanston
U.S.A.

Tips for resolving this situation

I apologize for the trouble you have had with my company, Seattle Coffee Direct, and I believe I can help you to rectify this situation. Please call to speak to a customer service representative at 888-217-CAFE as soon as possible. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably terminate your membership and provide refunds. To better understand the charges to your account, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

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