Snuggies.com Placed order online-No response-No action-No Contact Wallingford CONNECTICUT

Ordered 2 sets of Snuggies from the internet in mid-December, 2008.

I did receive an order confirmation email, but that is all. No order status, no tracking number, no card charges yet, no nothing.

Have found no way to contact company, except a phone number, that - after reading other reports on THIS web site - probably will not yield results either. I finally found a way to check order through their web site, only to find out that items are "back ordered". What the heck is that? Why didn't they inform me of this when I placed the order?

In as much as I am probably in the early stages of dis-satisfaction, I am getting the feeling that I have been scammed by this so called company. I guess this is how they pay for those TV commercials -- Take consumers money, but do not deliver the product.

Someone should investigate, and the company be liable for defrauding it's customers.

Buyer beware on this one.

Stu
Harker Heights, Texas
U.S.A.