• Report: #227138

Complaint Review: Tiger Direct - Onrebate.com

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  • Submitted: Monday, December 25, 2006
  • Last Posting: Tuesday, July 17, 2007
  • Reported By: — pensacola Florida
Tiger Direct - Onrebate.com
onrebate.com Hialeah Florida U.S.A.

Tiger Direct - Onrebate.com rebate ripoff rebates not paid after all info completed and confirmed Hialeah Florida


1Author 0Consumer 1Employee/Owner

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Bought a group of parts for a computer system July 2006. which included 7 rebates for a total of $230. Sent in all info correctly and was sent all confirmed by return email. Rebates never paid.

Contacted onrebate and was told next friday, never happened. Called tiger and talked to pedro.fraginals@tigerdirect.com.
Emailed him all info he was to call onrebate, never heard from them. Called ronrebate and talked to another Pedro, came story, next Friday, never happened.
Called tiger direct again talked to a Steve (customer service)
no help.

Found rip-off report, one guy was communicating with a Nadina Urdaneta at onrebate. I emailed her, email kicked back to me cannot deliver, Bad address????

To this date I have emailed both Tigerdirect and onrebate many times, and have called both, with no responce from them.

I hope somebody can make them responsible for their rebates!

Tom
pensacola, Florida
U.S.A.

This report was posted on Ripoff Report on 12/25/2006 11:23:29 PM and is a permanent record located here: http://www.ripoffreport.com/internet-fraud/tiger-direct-onrebat/tiger-direct-onrebate-com-re-c4e2w.htm.

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REBUTTALS & REPLIES:
1Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Help with your rebate

AUTHOR: Alex - Miami (U.S.A.)

SUBMITTED: Tuesday, July 17, 2007

Dear Customer:

We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.

Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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