xbox Microsoft hacked account its 3months any, Colorado

my account with x box was hacked April 25, 2011  its now june14, 2011. Ive talked to x box way more than i can count. they say o we are so sorry you will have your money back in 4 to 6 weeks  as you can see nope still don't. on may 17 we were told you will have it in a week oops still don't have it. then we get a phone call first of June you will get your refund in a week oops still don't have it. talked to them july 13 o were so sorry your have it in a week. now time will tell  and the amount hacked 150.00 bucks. you can not get past a so called supervisor at all and when you do gat a supervisor he or she justd reads waht the cust service just said to you.. needless to say we bought a different game system