Report: #564193

Complaint Review: Clickbooth.com, LLC

Submitted: Wednesday, February 03, 2010
Last Posting: Wednesday, June 01, 2011
Reported By: Chris — Fort Collins Colorado USA

Clickbooth.com, LLC

301 N Cattlemen Road 3rd Floor Sarasota Florida 34232 United States of America

Phone: 941.483.4188
Web: www.clickbooth.com
Category: Computers & Internet

Clickbooth.com, LLC IntegraClick, LLC BEWARE, THIS COMPANY WILL TAKE YOUR MONEY AND RUN. SCAMMER COMPANY Sarasota, Florida

*UPDATE by author: All Issues Worked out with Clickbooth

2Author 0Consumer 1Employee/Owner

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PUBLISHERS BEWARE,

THIS Company will take your money and run.

It first started when April Weber From CLICKBOOTH contacted me about a Problem with the conversions not showing refers, SO we talked for a minute to try to see if it was a tracking issue with Interspire.

She asked me to send her a email explaining what Mailing Platform I used and what campaigns I sent out.

So I did, Not even 5 Minutes passed and I got a email from a Deena Suliman

Saying my account has been terminated for fraudulent traffic and extremely poor lead quality

Email Example Below,

Hello Christopher,

Your Clickbooth.com account has been shut down due to the following violation of our policies:

1. Complaint from our advertiser for Best Choice Home Security of fraudulent traffic and extremely poor lead quality (due to the illegal leads).

This is a very serious violation.

All leads generated for the offers have been removed and credited back to the associated advertisers. We have zero tolerance for fraud and you have put our relationship with these advertisers in jeopardy and wasted our time. This type of fraud can not only lead to significant civil claims against you but also criminal claims. You must take down all Clickbooth.com campaigns immediately. Failure to do so will result in legal action. Please do not attempt to further associate yourself with our network. Any attempts to sign up for other accounts will immediately be denied.

THIS IS CLEARLY a SCAM COMPANY THAT TAKES YOUR MONEY AND RUNS,

ALL CAMPAIGNS WERE SENT to First Gen Double OPT-IN DATA.

If Someone does not turn into a Sell that is not my problem... I did what I was suppose to do, and they CLOSED my account and TOOK over $600.00

Please Use a Legit Company and Stay away from these Fraudsters...

This report was posted on Ripoff Report on 2/3/2010 5:47:15 PM and is a permanent record located here: http://www.ripoffreport.com/internet-marketing-companies/clickbooth-com-llc/clickbooth-com-llc-integracli-9264f.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

2Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 Employee

Clickbooth Offers QUALITY Compliance for all Parties Involved

AUTHOR: bolgerh - Sarasota (United States of America)

SUBMITTED: Friday, February 05, 2010

Hello Chris,

I am Heidi Bolger from the Compliance department at Clickbooth.

On Wednesday February 3rd, 2010 we were contacted by the only advertiser that you were running at the time. You had done a small amount of traffic on their lead offer, and they had an allegation against you that the leads were fraudulent. They stated that these leads were created by what they presumed was "illegal form stuffing," as the consumers whose information was provided in the lead forms had contacted the advertiser stating they had never filled out the lead data. They were extremely upset that they were being contacted for something they did not inquire about. This advertiser has been a longstanding advertiser and these situations are rare for an advertiser such as this. As a network, we are entrusted with the responsibility of ensuring that all parties involved are protected, which includes the publisher, advertiser, and consumers. With over 50,000 affiliates and 5,000 advertisers, we take this responsibility extremely seriously.

We then went into a deeper and more extensive investigation of this situation, a portion of which included checking the referrals on this traffic. For example, legitimate Opt-in Email or newsletter traffic will have referrals from a number of different email related ISPs (Yahoo, Gmail, Hotmail, etc.).

There were none of these referrals.

So on this same day, in an effort to mediate and resolve this situation within 24 hours so as to avoid any possible payment delays, we immediately contacted you for more information about how you generated your leads. We also requested answers to the questions that arose regarding the lack of referrers on your traffic.

You then stated that your mailing platform was down so you could not provide additional information, and that this was also the reason your referrers weren't showing up. Archived referrers in our system would show up even if the mailing platform was down, so this was an additional compliance concern. To date, you have not provided any additional information to prove your case. This, combined with the severity level of the complaint, forced us to take immediate action.

I think it is worth noting as well that in the rare circumstance of fraud committed by an affiliate on the consumer or with consumer data, any removal is done both from the advertiser and the publisher concurrently so that we, as the network, do not make a cent on that traffic. We will not profit from fraud, and our stance on this is firm.

I highly encourage you to contact us if you have any additional information regarding this case; we will re-open our investigation and evaluate any data you wish to provide accordingly.

My full contact information is below.

Thank you,
Heidi Bolger
Senior Brand Protection Specialist
Clickbooth.com LLC, an IntegraClick, LLC managed company.
Tel: 941-584-6555 ext 309
Email: heidi@clickbooth.com
Clickbooth Compliance Team