• Report: #137923

Complaint Review: Consumer Incentive Promotions

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  • Submitted: Thursday, April 07, 2005
  • Last Posting: Wednesday, April 20, 2005
  • Reported By:Marengo Iowa
Consumer Incentive Promotions
14545 J Military Trail #189 Delray Beach Florida 33484 U.S.A.

Consumer Incentive Promotions ripoff, fraudulent promise of laptop computer Delray Beach Florida


2Author 2Consumer 0Employee/Owner

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I like many others, fell for a scam from Consumer Incentive promotions. You had to complete a survey and a total of 6 offers which included 2 from page 1, 2 from page 2, and 2 from page 3. I completed all requirements required per their terms and conditions.

Within a week I showed 5 of the 6 offers being completed but was awaiting approval from a discover card. I was approved for this on 2/2/05 and made a purchase (which was required). They have never updated their system to show requirements completed to earn my free apple notebook.

This is very unfair. I made many purchases that I would have not otherwise made. This company needs stopped. They are not even fulfilling their own terms. I have contacted them atleast 10 times in the past 7 weeks without even a response back.

I have also called their phone number and just get a recorded message stating to leave your information and they will get back with you. Well guess what, I have not received and calls back from that either. I held up my end of the agreement and now I want my free apple notebook. I think that isn't to much to ask.

Julie
Marengo, Iowa
U.S.A.

This report was posted on Ripoff Report on 4/7/2005 12:31:00 PM and is a permanent record located here: http://www.ripoffreport.com/internet-marketing-companies/consumer-incentive-p/consumer-incentive-promotions-wdce4.htm.

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2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Update By Author

Consumer Incentive Promotions amazingly emails back

AUTHOR: Julie - Marengo (U.S.A.)

Amazingly after 2 months of getting nowhere with constant emails and phone calls, I write this report yesterday and also filed a report with the better business bureau and bam today I receive an email back from them stating that they do not have proof of completion of all offers. They stated that if I mail it to them, they will expedite my ibook to me. Well we'll see........I am not holding my breath though........
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#2 Consumer Comment

keep trying and you will get your product

AUTHOR: Julie - Marengo (U.S.A.)

Amazingly after filing all of these reports and also filing a report with the better business busreau, I did receive a computer generated email stating for me to mail in copies of my proof of completing offers.

I didn't really believe that would get me any where so I too started trying to get through on the phone number 866-379-8612 but there wasn't ever anyone at that number. All I kept getting was a answering machine. Like someone mentioned in another report, I just started dialing extensions until I got a live person.

I can't even remember what I dialed but I got a hold of a Mike whom happened to be the V.P. of marketing. He tried at first to brush me off and told me that I needed extension #100 and then I explained all of the issues that I was having about not getting credit for offers and then sending countless emails and leaving numerous messages at this extension but never had even gotten a response. He tried to make the excuse that customer service is behind and have to fill thousands of redemtions daily, but I told him that no response after 2 months of phoning was just not acceptable regardless.

He was completely shocked by this information and said he would have somebody call me back yet that day. I thought...yah right. Amazingly about 1 1/2 hrs later a very nice girl named Maria phoned me back and asked if I could fax over my proof right away and she would get my gift ordered. So I immediately looked up my info and faxed it to her and today which is 2 days later, I got an email with the tracking number for my apple ibook. Their website still has never been updated to show all offers complete, but as long as I get my laptop, I really don't care.
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#3 Consumer Comment

this site really helped With a lot of effort

AUTHOR: Julie - Marengo (U.S.A.)

With a lot of effort and reading some ideas from previous posts on this site, today I finally received my apple i book. After I mailed and faxed over copies of my ibook, 8 days later, I am typing this report on my laptop! It is really cool and was definately worth all of the extra effort. Good luck everyone and do not give up. I think that is what they want is for people to just give up and then they don't have to fulfill all of the gift orders. Good luck!!!
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