• Report: #482715

Complaint Review: DazzleWhite - JustThink Media - Advaliant - Mediatrust

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  • Submitted: Wednesday, August 19, 2009
  • Last Posting: Thursday, December 10, 2009
  • Reported By: John — Minnesota USA
DazzleWhite - JustThink Media - Advaliant - Mediatrust
http://www.dazzlesmilepro.com/index.php Internet Internet United States of America

DazzleWhite - JustThink Media - Advaliant - Mediatrust DazzleSmile, Dazzlesmile Pro I thought I was getting a 4.95 (shipping and handling) teeth whitening package. Instead I lost lots of time, money, and trust. Nationwide

*General Comment: scam!!!


1Author 2Consumer 2Employee/Owner

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I am not sure how to begin.  I saw this mom talking about how to get a free bottle of this awesome teeth whitening stuff.  I thought this would be awesome for me to try it out for free.  I really thought it was free and then you could decide if you wanted to buy more.  WRONG!!!!  

Dazzle White Pro is a misleading and unethical company and after research it looks to be even worse than I initially expected.  They are invovled with a bunch of other things and form the looks of the reports on here you can see that.  Web addresses change and locations change.  I am not sure if there is any way to actually be refunded YOUR hard earned money.  Now I will have to change all account information, go to the bank to get refunded, and have waisted my valuable time where I could have been working on a legitmate business of my own.  

How can this company still be in business or most importantly how can the leader/owner be in business?  Are they not breaking the law?  I still believe in "do onto others as you would have done to you"  When I think of this I do not think of how I felt... lied to, mistreated, deceived, and "ripped OFF"  I do not know if I will ever get all the money back and I know I will not ever get my time back.  

Please report whoever these people are to everyone that can help.  Thanks for Rip Off Report for helping exposing the problems so they eventually are stopped.

This report was posted on Ripoff Report on 8/19/2009 9:17:16 PM and is a permanent record located here: http://www.ripoffreport.com/internet-marketing-companies/dazzlewhite-justthin/dazzlewhite-justthink-media-44c97.htm.

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REBUTTALS & REPLIES:
1Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1

Hello

AUTHOR: Gemma R. - Las Vegas (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers’ .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,


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#2

Canned Responses

AUTHOR: jeremy - (USA)

Why are all the Rebuttals the same canned responses?  I had to change my credit card information, spent hours and hours to get the money back and I still think I did not get two of the charges that are supposidly form some other companies.  I doubt it.  I had to change my name on this website and do not trust Dazzle White and all the other names that are associated with it.  I predict these numbers of responses to the problems to increase over the next twelve months.  FREE TRIAL need to be actually FREE.... and then give the opportunity to make a decision to continue or discontinue.  They should not lead to changing card numbers, going to the bank, calling dazzle white several times, emailing them, and finally getting money back after months.  15 days is just enough time to not get a refund.  If you cannot actually get a FREE TRIAL is it FREE?

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#3 Employee

Hello.

AUTHOR: Gemma R. - Las Vegas (USA)

Hi,

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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#4 Employee

Hello,

AUTHOR: Martin Maureen - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
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#5 Consumer Comment

Scam Alert!!!

AUTHOR: Inspector - Tobyhanna (USA)

Do not buy this product!  It is a scam!
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#6 Consumer Comment

SCAM!!!

AUTHOR: Inspector - Tobyhanna (USA)

Beware of this company, this is a scam!!
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