• Report: #301527

Complaint Review: GoDaddy

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  • Submitted: Saturday, January 19, 2008
  • Last Posting: Sunday, October 04, 2009
  • Reported By:Keller Texas
GoDaddy
14455 N. Hayden Rd. Scottsdale Arizona 85260 U.S.A.

GoDaddy Sold My Domain Name Without Permission Thiefs, Resellers, Failed Customer Service Scottsdale Arizona


1Author 1Consumer 0Employee/Owner

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I received an email saying that "per my request your domain name was cancelled". I called immediately and spoke to an individual by the name of D Conroy...didn't get the first name. He said first that I cancelled it or someone I know got into the account and cancelled or called in. When I told him I'm the only one that had access and would not have cancelled he then backtracked and said that my billing had failed. I told him I get billed every single month from godaddy as I own several domains and hosting accounts and that was simply not true. He then tried to say they emailed me several times that my billing failed and I received emails about this. A simple lie.

The funny thing is I was being contacted the past week from a company trying to purchase my domain name. I told them it wasn't for sale. All of a sudden I get an email stating the I cancelled the domain. Well this other company swooped it up of course. Godaddy had no answers except when I asked the customer service rep "dconroy" to email me the correspondence that he said they sent me he then said "hold for 10-15 minutes" and placed me on hold for 10 minutes then got on and said Im transfering you. I was on hold for another 10 minutes and finally hung up.

Go daddy sold my domain from under me and they are a ripoff...period. Bottom line is they sold my domain and closed it.

Wholesalegopher
Keller, Texas
U.S.A.

This report was posted on Ripoff Report on 1/19/2008 9:12:54 AM and is a permanent record located here: http://www.ripoffreport.com/internet-marketing-companies/godaddy/godaddy-sold-my-domain-name-wi-pef24.htm.

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#1 Consumer Comment

The same thing happened to me!

AUTHOR: Luke - (USA)

GoDaddy did the exact same thing to me, made a fortune off my valuable name, and tried to blame me!

Unfortunately, they, and ICANN seem to have no office in NYC (where I live), so I cannot sue easily by summoning someone into court here!

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