Rip-off Report Investigation:EDitor's UPDATE: Positive Rating and Recognition has been given to
Ivy Capital for its Commitment to Excellence in customer service from Rip-off Report. Ivy Capital states they are going above and beyond to solve customer issues, provide fast and appropriate solutions while maintaining Company Excellence Standards. Ivy Capital promises to listen to clients and to resolve issues as soon as they transpire.
Ivy Capital has served countless people, many of them being repeat customers and satisfied clients. With over 400 Customer Service representatives and countless clients, Ivy Capital is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints.
Rip-Off's investigation found complaints such as the one listed below, but in response to these, Ivy Capital has taken an aggressive approach to resolving customer issues quickly, with customer satisfaction as their number one priority! Ivy Capital is also taking a firm stand on disorderly conduct by customer service agents and negligence on their parts to provide the standard of service required by Ivy Capital. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Ivy Capital has taken a stand against customer service issues that is mostly unheard of for large companies.. Read our investigative Report and Ivy Capital's commitment to 100% consumer satisfaction.
Ivy Capital's qualified coaches have the personal internet and small business experience and knowledge to guide individuals to success. You can feel confident that your coach understands your position and has your interests in mind. Success fuels success. Historically, the most successful people in the world learned from a mentor or coach—someone who believed in them and taught them a more effective way to conduct their businesses and/or pursue their goals. Ivy Capital wants to welcome everyone to their Success Team.
In summary, after our investigation, which included discussions with Ivy Capital's senior management, Rip-off Report is convinced that the company has been and remains committed to the delivery of quality of services that result in maximum customer satisfaction.
Read more about Ivy Capital's Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
IVY Capital Unauthorized use of credit card Las Vegas Nevada
I applied for a 40 dollar "how to" booklet on aquiring wealth. After receiving the package, I was contacted about mentoring. When I called, they wanted me to open a 6,000 dollar line of credit. I refused, but since that time, my debit card number has been used twice without my permission. The first time I called them, and they said their computers were down and I would have to call back. I stupidly allowed this first unauthorized charge to go through, and now, a month later, I received another charge that was unauthorized. Each charge is 39.90, and not related to the original company contacted. HOW CAN THEY DO THIS??? Anyway, I have had to cancel my debit card, but I may not be able to recover the funds IVY Capital illegally deducted from my account. BEWARE of IVY Capital. They do not have a number to contact them. HOW CONVENIENT FOR THEM. This company should be closed down.
Jerry
Granbury, Texas
U.S.A.