• Report: #393187

Complaint Review: Privacy Matters

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  • Submitted: Thursday, November 20, 2008
  • Last Posting: Thursday, November 20, 2008
  • Reported By: — St. Paul Minnesota
Privacy Matters
http://www.privacymatters-program.com/ St. Paul Minnesota U.S.A.

Privacy Matters I was charged $19.95 from AP9*PRIVACYMATTERS on my checking account St. Paul Minnesota


1Author 1Consumer 0Employee/Owner

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When I checked my balance, I found a $19.95 charge to my checking account. My bank told me to call them directly and ask for the charge to be removed. I called 877-993-6264. I found out that "they had offered the membership to me when I joined Classmates.com" -- that is not true. I never agreed to this membership. They are removing the charge from my account, but I am now having my bankcard cancelled and reissued so that no one else can get my number.

Mh
St. Paul, Minnesota
U.S.A.

This report was posted on Ripoff Report on 11/20/2008 8:50:39 AM and is a permanent record located here: http://www.ripoffreport.com/internet-marketing-companies/privacy-matters/privacy-matters-i-was-charged-zb9a9.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Comment

Unfortunately - if you did sign up for classmates.com

AUTHOR: Laurie - Haslet (U.S.A.)

SUBMITTED: Thursday, November 20, 2008

You did sign up - because you failed to notice that they were offering that program as part of the sign-up process.

They are required to disclose this, however it is usually with completing a survey, money off your current order - or small print with a pre-checked check box that you missed.

It is absolutely imperative that you PAY attention to all messages when doing any online shopping to avoid this.

Also - always contact the retailer and tell them to STOP allowing the sign-up process as part of the ordering process- its one thing to allow them to adverstise only - its another thing altogether to make signing up an ordering process requirement.

Complain to the FTC as well
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