Yourgiftcards.com
yourgiftcards.com
Internet
U.S.A.
|
|
Yourgiftcards.com defaults on guarenteed card will not respond to complaints Internet
2Author
0Consumer
0Employee/Owner
After creating an account with yourgiftcards I completed one of their offers. However, I recieved no notification that they even knew a created an account, let alone fufilled their offer!
Their email staff is completely unresponsive (they never ever emailed back) and no businesses associated with them have offered to help me out.
When trying to email their webmaster and marketing manager, hoping for someone higher up to help me out, I found out that the email was undeliverable! The email address didn't exist!
This is a fraud and a scam, and with no phone number to call, no one needs to or will help you out. Save your money, this "free" offer will cost you more than you will make!
Jacob
Burlingame, California
U.S.A.
Click Here to read other Ripoff Reports on Yourgiftcards com
REBUTTALS & REPLIES:
2Author
0Consumer
0Employee/Owner
Updates & Rebuttals
#1 Update By Author
AUTHOR: Jacob - Burlingame (U.S.A.)
SUBMITTED: Thursday, May 06, 2004
POSTED: Friday, May 07, 2004
I was finally contacted by yourgiftcards.com and have my verification certificate. I am going to mail it and see if I get my card.
I did several things to warrant a response. 1st: I emailed their recommended email an insane amount of times (I don't think it was that which helped). 2nd: I looked at the Better Business Bureau website and found that yourgiftcards.com was listed under the company yfdirect. I called the number listed on the page and left a message (no live customer support). I also filed a report with the BBB, although I think that was done too near to their response for that to be it.
What I think did it was I emailed the company who I completed an offer with and they gave me a different email address to contact yourgiftcards.com with. I was instantly emailed back by a very helpful person whom I sent the email of my order verification (from my completed offer) to and was approved.
I wouldn't say that you should do this offer, because if you aren't persistent, you will go nuts. But if you pull some of those strings, you'll get someone who cares. By the way, I don't want to post the email address I got which worked because I don't want a flood of vicious complaints going to the one nice person who works there. Sorry.
Just talk to the sponsor company which you completed the offer with and it will all work out eventually.
