• Report: #156375

Complaint Review: America On Line, AOL

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  • Submitted: Thursday, September 08, 2005
  • Last Posting: Friday, September 09, 2005
  • Reported By:Beatrice Nebraska
America On Line, AOL
22000 AOL Way Dullies Virginia 20166 U.S.A.

America On Line, AOL Ripoff Charge me for amount I do not owe. Dullies Virginia


1Author 1Consumer 0Employee/Owner

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AOL told me I owe $135.00 for subscribing to AOL. I sign up the last part of April, 2005. I was suppose to get six months for free. They told me I only got two months for free. I bought my computer from Del in April 2005. That was my first computer I ever own.Del told me I get six months of AOL for free. I cancelled my AOL subscription before the free six months was over. They charged the amount to my VISA card. AOL called me on September 8th, 2005 saying I owe the money. And will charge it to my VISA card. I tried to explained to the woman on the phone that I got six months for free and do not owe any money. Her ID number is 5143. How can I get the amount off of my VISA card and get back the money? Please help me. I tried to contact AOL on the internet and I can't find the right site or a Email address for AOL.

Michael
Beatrice, Nebraska
U.S.A.

This report was posted on Ripoff Report on 9/8/2005 10:12:25 AM and is a permanent record located here: http://www.ripoffreport.com/internet-service-providers/america-on-line-aol/america-on-line-aol-ripoff-ch-5dpaa.htm.

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1Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

Contact both Visa and the AOL Fraud Department

AUTHOR: Daniel - Fort Wayne (U.S.A.)

I would suggest that you contact the Fraud Department at AOL and your Credit Card Company about this billing of error.

Also, write a letter of dispute to AOL and to your credit card company.

This should help out.
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