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Report: #428853

Complaint Review: Earthlink - Nationwide

  • Submitted:
  • Updated:
  • Reported By: cleveland Ohio
  • Author Confirmed What's this?
  • Why?
  • Earthlink earthlink.net Nationwide U.S.A.

EARTHLINK SUCKS!!! AND THEY STEAL!! REFUSED TO CANCEL, WATCH YOUR MONEY VERY CLOSELY CLEVELAND OHIO

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I began using earthlink because they had this great deal on high-speed internet. Apparently, I had not yet learned my lesson from netzero.

As more time goes by, I find you have to be careful who you give your cc/dc # to, so I wasn't surprised that when I canceled, earthlink continued to bill me $14.95 repeatedly after I called at least 4 times to cancel.

First of all, their cs reps can barely speak English. Big surprise all the huge scam companies use Indian outsource. So I spoke to him very loudly and very clearly as I could for the 100th time, I am canceling my service. I explained to him that we are facing recession in the U. S. and I personally do not have a spare $14.95 to give away every month.

Once again my wonderful bank (shout out to National City) refunded my money, did their own investigation, and suggested I stop using my debit card on the internet.

Mamanikki
cleveland, Ohio
U.S.A.

This report was posted on Ripoff Report on 02/26/2009 04:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/earthlink/nationwide/earthlink-sucks-and-they-steal-refused-to-cancel-watch-your-money-very-closely-cleve-428853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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