• Report: #505567

Complaint Review: MobilityPass

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  • Submitted: Wednesday, October 07, 2009
  • Posted: Wednesday, October 07, 2009
  • Reported By: Douglas — Puyallup Washington USA
MobilityPass
http://www.mobilitypass.com Internet United States of America

MobilityPass Wildly excessive charges. Internet


1Author 0Consumer 0Employee/Owner

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MobilityPass-Ripoff firm

This last Summer I signed up with MobilityPass to give me mobile broadband while on vacation in Europe. Before signing up I searched for reviews of the firm, but found nothing as they were a new startup. I also carefully checked the prices for their services.

 While on vacation I managed to make only two connections to the Internet using MobilityPass, afterwards all connection requests were refused or were unavailable.

A month later while checking my bank account statement I found that MobilityPass had withdrawn $426 from my account. I contacted MobilityPass for an explanation and they replied that this charge was for the 43 minutes of Internet connection that I, in total, used.

They charged me $10 per minute for Internet use! I had used this time only to read my emails and hadn't downloaded any other files. MobilityPass does provide a price list. For example, a charge per kbyte download, but it isn't possible to know what the kbyte usage is. If you leave your laptop turned on without using it it will still be downloading data, and if Microsoft updates your operating system you might have to pay several hundred dollars more in download fees.

There are now many complaints  appearing on the Internet about excessive charges and poor Internet connectivity from MobilityPass.

Be aware that the deposit that customers are forced to make will be lost. MobilityPass will keep your deposit, and  they also require your credit card details and can and do take money from your bank account whenever they wish. You can get far cheaper Internet and better quality connections from any other provider. Also MobilityPass operates from a Caribean post box and the only way to contact them is by email.

MobilityPass is a ripoff firm and should be avoided.


This report was posted on Ripoff Report on 10/7/2009 3:18:45 AM and is a permanent record located here: http://www.ripoffreport.com/internet-service-providers/mobilitypass/mobilitypass-wildly-excessive-4257e.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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