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  • Report: #394284

Complaint Review: Time Warner Cable

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  • Submitted: Sunday, November 23, 2008
  • Posted: Sunday, November 23, 2008
  • Reported By:clarksburg West Virginia
Time Warner Cable
507 Rosebud Plaza Clarksburg West Virginia U.S.A.

Time Warner Cable double charging debit card for installation Clarksburg West Virginia


1Author 0Consumer 0Employee/Owner

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Im new to this area and just got an apartment.
The local cable internet provider is time warner. I called them and arranged to have internet installed.

I was told that I had to prepay the first months billing of 39 dollars plus an installation fee, for a total of 74.49. So I used my visa card.

I just got my bank statment and they double billed me for a total of 149.00 There is NO excuse for this. I did not authorize 149. I authorized 74.49

They took my money in 30 seconds, and now I am expected to wait for 30 days to get the refund?!! BULL CRAP. I will sue for damages if any are occured. And I think they should pay me for the inconveiance of not having access to my funds in my bank account. If any overdrafts have occured because of them, I will sue for them for payment for the overdraft.

This is a SEVERICE, not a "screw you" company. They should never double bill. its not like they charged me 2 months of internet, they charged me 2 months of internet and 2 installation charges..

Mac
clarksburg, West Virginia
U.S.A.

This report was posted on Ripoff Report on 11/23/2008 8:24:39 PM and is a permanent record located here: http://www.ripoffreport.com/internet-service-providers/time-warner-cable/time-warner-cable-double-charg-c9g55.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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