• Report: #417847

Complaint Review: UOL * NETZERO

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  • Submitted: Thursday, January 29, 2009
  • Posted: Thursday, January 29, 2009
  • Reported By:puget sound Washington
UOL * NETZERO
NETZERO.COM Internet U.S.A.

UOL * NETZERO CHARGING TO MY CC YEARS AFTER CANCELATION Internet


1Author 0Consumer 0Employee/Owner

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the people at NetZero must be having a jolly time getting money from former customers. We canceled our account with them 2 years ago; and just now started being charged 4.95 USD through CC.

Their customer service people can barely speak English; and after first denying the whole thing and tell me "you must have given your cc to someone" (yeah, right, I do that on my free time....); they tried telling me it was for "backup service". WHAT?!?!?! I did not order that, and either you stop or you stop.

I got a cancelation # AGAIN from them and just fwd it to my cc. If a class action will begin, I am all ears. This is blatant fraud.

lbseattle
puget sound, Washington
U.S.A.

This report was posted on Ripoff Report on 1/29/2009 3:08:53 PM and is a permanent record located here: http://www.ripoffreport.com/internet-service-providers/uol-netzero/uol-netzero-charging-to-my-c-bmeda.htm.

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