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  • Report: #417847

Report: UOL * NETZERO

Reported By: (puget sound Washington)

UOL * NETZERO CHARGING TO MY CC YEARS AFTER CANCELATION Internet

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UOL * NETZERO

NETZERO.COM
Internet
U.S.A.
Phone:  
Web Address:  

Category: Internet Service Providers


Submitted: Thursday, January 29, 2009

Posted: Thursday, January 29, 2009
the people at NetZero must be having a jolly time getting money from former customers. We canceled our account with them 2 years ago; and just now started being charged 4.95 USD through CC.

Their customer service people can barely speak English; and after first denying the whole thing and tell me "you must have given your cc to someone" (yeah, right, I do that on my free time....); they tried telling me it was for "backup service". WHAT?!?!?! I did not order that, and either you stop or you stop.

I got a cancelation # AGAIN from them and just fwd it to my cc. If a class action will begin, I am all ears. This is blatant fraud.

lbseattle
puget sound, Washington
U.S.A.



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