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  • Report: #557914

Complaint Review: VoipDiscount.com Betamax GmbH & Co KG

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  • Submitted: Thursday, January 21, 2010
  • Posted: Thursday, January 21, 2010
  • Reported By: JerryT — USA
VoipDiscount.com Betamax GmbH & Co KG
Betamax GmbH & Co KG,Im Mediapark 8, 50670 Köln Select State/Province United States of America

VoipDiscount.com Betamax GmbH & Co KG 12voip.com VoipDiscount, VoipBuster & Betamax GmbH sites VOIP Scam - Phone Calls Not Free 50670 Köln, Other


1Author 0Consumer 0Employee/Owner

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VoipDiscount.com dishonestly claims to provide 300 minutes every week in free calls to landlines in many listed countries after which the user pays per minute. There is no real customer service nor dispute resolution but there is bad treatment and rudeness.

My experience is that each week Voipdiscount.com starts charging for calls before I have used my 300 minutes. In fact, they start charging after I have used only 75 minutes of free calls spread over much more than 7 days.

I can testify that VoipDiscount.com do not provide customer support but, when they choose to answer, boldly declare that there is no problem.

I have 3 types of complaints which Voipdiscount.com has failed to resolved:

1. Voipdiscount.com's failure to provide 300 free minutes per week
2. Voipdiscount.com's never investigated calls which have failed for which I have been charged. In essence their reply is "try again"
3. Voipdiscount.com would not return an accidental payment for a further period with them even though period had not started. Voipdiscount.com's automatic top-up system can easily lead to mistaken payments. Voipdiscount does not want to reverse payments.

I have heard and read similar of unethical treatment to other VoipBuster/VoipDiscount customers, including freezing their accounts without explanation. Interesting to note that VoipBuster stopped offering Paypal payments when customers started dispute resolutions to claim their money back. When I wrote VoipDiscount.com stating that I would have to request VISA to get my money back they said that they would freeze my credits and ban me.

VoipDiscount.com one of many front sites created by Betamax GmbH in Germany who possibly were Finarea S.A. before. The sites offer similar deals but vary which countries are in their free list and will remove "free" countries without notice from one site and move them to another. Strange behaviour!

You can find dated page on voipproducts.eu page about: Betamax GmbH and Finarea S.A
You can find a list of Voip sites owned by Betamax GmbH in this Robtex server report:
http://www.robtex.com/dns/voipbuster.com.html%23shared

A snapshot of sites used by Betamax GmbH for its con trick sales includes these 44 ripoff domains:




12voip.com



betamax.com



clevervoip.de



dialnow.com



discountvoip.ch



discountvoip.com



freecall.com



gratisvoip.ch



gratisvoip.com



internetcalls.com



internetcalls.net



justvoip.com



lowratevoip.com



netappel.com



nonoh.net



poivy.com



sipdiscount.net



skp2.net



smsdiscount.com



sparvoip.de



spk2.net



voicebuster.net



voicebusters.net



voicetrading.com



voicetrading.net



voip-discount.de



voiparound.com



voipbuster.com



voipbuster.net



voipbuster.nl



voipbusterpro.com



voipbusters.net



voipcheap.co.uk



voipcheap.com



voipcracker.net



voipdiscount.com



voipdiscount.de



voipdiscount.net



voipraider.com



voipsmasher.net



voipstunt.com



webcalldirect.com



webcalldirect.net



www.text4calls.com



This report was posted on Ripoff Report on 1/21/2010 11:41:37 AM and is a permanent record located here: http://www.ripoffreport.com/internet-service-providers/voipdiscount-com-bet/voipdiscount-com-betamax-gmbh-f73ea.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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