• Report: #1114

Complaint Review: AOL, America Online and Compuserve

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  • Submitted: Wednesday, January 12, 2000
  • Posted: Wednesday, January 12, 2000
  • Reported By:Almont MI
AOL, America Online and Compuserve
Nationwide Nationwide Nationwide U.S.A.

AOL & Compuserve Billing Problems


1Author 0Consumer 0Employee/Owner

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My bankcard recently changed cuasing problems with my aol and compuserve accounts.

No problem, I just call them up and pay my bill, giving them my new number right?

Wrong! I CAN NOT GET THROUGH!!!!

I have been on hold with aol now for half an hour. Ive tried several times the past couple days and always just give up. How am I gonna pay my bill? This is ridiculous.

Compuserve whos run by aol is the same way. Ive been trying them for a few weeks and they just hang up on you after they put you on hold for 5 minutes. How am I gonna pay the bill. Theyve sent me a warning of reporting me to a collection agency now and I have to get this paid right away. Ive been TRYING to for a while now, but apparently you have to wait on the phone for an hour?

I dont know! Ive NeVER gotten through!
Im still listening to really bad hold music right now.

This report was posted on Ripoff Report on 1/12/2000 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/internet-services/aol-america-online-a/aol-compuserve-billing-probl-66ybc.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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