• Report: #14206

Complaint Review: AOL Time Warner

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  • Submitted: Friday, February 15, 2002
  • Posted: Friday, February 15, 2002
  • Reported By:
AOL Time Warner
Nationwide U.S.A.

AOL ripoff SCAM


1Author 0Consumer 0Employee/Owner

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I have been paying monthly service charges for AOL that I cancelled a year ago! This was brought to my attention when I checked my monthly bank statement. Something I will do every single month from now on.

The oversight went unnoticed because when I cancelled in October of 2000 I was under the impression that my wishes to leave AOL would be handled in a professional manner. I have not used their Internet service since cancelling, and AOL has acknowledged that I have not logged ANY time online with them, but I was still charged, AFTER THEY SAID MY ACCOUNT WOULD BE CLOSED!

Is there some recourse here, some place I can find justice for this criminal action on AOL's part? I have gone through the hoops they've thrown at me, faxing them my complaint at a number given to me by one of their representives. Is there a class action group anywhere where I can join the roster of other disgruntled and disillusioned victims by this scamming, unethical company?

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This report was posted on Ripoff Report on 2/15/2002 12:00:00 AM and is a permanent record located here: http://www.ripoffreport.com/internet-services/aol-time-warner/aol-ripoff-scam-c4b4m.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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