Charters terrible!I have a bundle,that I thought would be cheaper they lied about that too,but I won't get into that.First I forget now but they ripped me off for some crap so...I sent them an e-mail[I don't talk on the ph.cuz of a MINOR stroke]they responed w\an e-mail that I'd be refunded some $,I forgot to make a copy & the the next day it was gone!Must be nice to have computor geeks on your staff!Then last summer everything went out during a storm & way after about- 8 hrs.My mom lives below me she has Charter too,as we have no choice it sux!!We live in Apts.& there's no antenae,can't have dishes,& only 1 cable co.Dumbass Charter!Unfair ya think?Anyhow, she called[ALWAYS GET SOME FOREIGN ASS U CAN'T UNDERSTAND]they have a policy that unless 3 or more people call they won't send out a repair man,I know for a fact that the complex went out, cuz ma calledfor eveyone! She has Embarq phone,[she ain't on a bundle,& got sic of thier shit QUICK]then the lady at Charter said"why didn't other people call,cuz they CAN'T DUH!!But neighbors used my mom's ph.& did call,she called for herself & 4 other neighbors used her ph.then the lady had the gall to say the ph.s don't go out!The hell?Then Sun.took the cake!I was watching a movie Curious Case of Benjimin Button about an hr.into it it just quit the box said"have encountered an error try again later"Yeh,& pay 4.99 again I think not!!I want to be refunded for that!!So..I tried to e-mail them TRIED after a looooooong tedious e-mailit said invalid ph.#when I tried to send it, it's thier damn ph.!So, I tried my mom's NO,I tried a friends NO,finally I tried thier own NO!!What the hell I gave up!!I'm really pissed have been for about a yr.I'm gonna move cuz of thier a**es,but I can't find a Apt. right now but I will,A**HOLES!!RIPOFFS,CONS.
Gudmundson
cokato, Minnesota
U.S.A.