• Report: #89677

Complaint Review: Compuserve

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  • Submitted: Friday, April 30, 2004
  • Posted: Friday, April 30, 2004
  • Reported By: — Scottsdale Arizona
Compuserve
Compuserve.com Internet U.S.A.

Compuserve, AOL, COMPAQ UNAUTHORIZED RIPOFF DEDUCTIONS FROM CHECKING ACCOUNT, literally lure THEIR customers into this trap Internet


1Author 0Consumer 0Employee/Owner

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I purchased a COMPAQ computer 03/23/04. As soon as it's turned on they offer, PRIMARILY, AOL and COMPUSERVE, which I've discovered are one and the same.

(Due to extreme dissatisfaction and unauthorized billing from a horrendous experience with AOL, had I known they were one and the same, I never would have signed on for a FREE 30 DAY TRIAL!!!)

i SIGNED ON WITH cOMPUSERVE AND ALMOST IMMEDIATELY CANCELLED as in the same night via Internet and their 800 number.

Now they're billing my debit card! If their reputation is so publicized, why would COMPAQ literally lure THEIR customers into this trap?

Debra
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 4/30/2004 1:50:34 PM and is a permanent record located here: http://www.ripoffreport.com/internet/compuserve/compuserve-aol-compaq-unauth-3784q.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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