• Report: #266981

Complaint Review: Gamepal

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  • Submitted: Sunday, August 12, 2007
  • Last Posting: Monday, September 12, 2011
  • Reported By: — dallastown Pennsylvania
Gamepal
www.gamepal.com Internet U.S.A.

Gamepal Took my 1000g and never paid me claimed Blizzard confiscated the money or the character I delivered the gold to was banned. Ripoff Internet

*Consumer Comment: Hey GP Agent


1Author 5Consumer 3Employee/Owner

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Took my 1000g and never paid me, claimed Blizzard confiscated the money or banned the character I delivered the gold to. Therefore they have my 1000g and I have nothing.

Melissa
dallastown, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 8/12/2007 1:38:24 PM and is a permanent record located here: http://www.ripoffreport.com/internet/gamepal/gamepal-took-my-1000g-and-neve-ea5ad.htm. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 5Consumer 3Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

My suggestion

AUTHOR: James - Tucson (U.S.A.)

SUBMITTED: Tuesday, November 06, 2007

Don't violate the terms of something you pay for and this won't happen. Try to recall the payment or dispute it with your bank. Paypal won't offer any assistance on virtual goods, but your bank will always take your side.
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#2 Employee

Manager Response Back

AUTHOR: Manager Response - NA (U.S.A.)

SUBMITTED: Wednesday, November 14, 2007

Hello,

I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.

Thank you for your reply though, and hopefully we can resolve this issue as we do apologize it took so long to get back with you. Our duty as a USA company is to offer the best satisfaction in the MMORPG industry, and we make sure all our customers are dealt with properly. We are the only MMORPG company in the world that offers a solid 100% guarantee, and we will make sure we do everything possible to hold that guarantee.

We just noticed your post recently, so we went back to our logs to see if the issue was resolved. Based on the information in our tracking system, your payment was sent a few days after your gold was sent to us. If you still DID NOT receive your payment for your gold, please email us back at our contact us support so we can resolve the issue.

We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered.

Please contact our email support if you have any additional questions, thank you

- Support Team
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#3 Consumer Comment

You Dummy

AUTHOR: Falconfree - Tallahassee (U.S.A.)

SUBMITTED: Sunday, April 06, 2008

Stop buying gold/etc. and you won't have ANY problems with unsavory characters not delivering. Not to mention, people in-game will you respect you a whole heck of a lot more when you aren't actively breaking the rules.

In conclusion, waaaaaah, I broke the rules and got burned?
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#4 Employee

Employee Update: Customer Issue Was Resolved 4 Years Ago

AUTHOR: GP Agent - (United States of America)

SUBMITTED: Saturday, September 10, 2011

Dear Falconfree,

This issue was resolved years ago. We clearly noted it on the complaint rebuttal on November 14, 2007. This matter has now been resolved and is closed.
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#5 Consumer Comment

Scandalous Lying Employees And Management: There Are Still Other Open Matters

AUTHOR: This Is The Truth - St Petersburg (USA)

SUBMITTED: Saturday, September 10, 2011

Regardless as to the time frame or given lapse in time... There are still other open matters that this lying employee is not telling us...

These unaddressed matters are part of the hidden scandalous ways of this company it seems...which is not telling the whole truth completely and fully...

Scandalous isn't

Liars always tend to close the books on things that haven't yet been properly closed and these are always what liars like the employees and management of organization are good for...

....which is simply and plainly being Liars!
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#6 Employee

Employee Update: Not Even A Real Customer, Doesn't Make Sense, No Order Information, Offering Free $ Now To Close This Issue If It Is A Real Order, She Never Responds Back

AUTHOR: GP Agent - (United States of America)

SUBMITTED: Saturday, September 10, 2011

Dear, This is the Truth

1). Are you even a past or former customer of ours? It sounds like you're simply trying to bash us. If you think I am wrong, then why are you posting on dozens of RipOffReports

http://www.ripoffreport.com/bigots/elena-petrova-solomo/elena-petrova-solomon-www-wom-78f4e.htm
http://www.ripoffreport.com/racists/ukrainedate-com-cupi/ukrainedate-com-cupid-media-p-dbbdd.htm
http://www.ripoffreport.com/prostitutes/-the-truth-about-mon/-the-truth-about-monroe-thick-15d6a.htm
http://www.ripoffreport.com/child-protective-services/riverside-county-cps/riverside-county-cps-corrupti-46c33.htm
http://www.ripoffreport.com/bottled-water-delivery/ultimate-business-se/ultimate-business-services-ult-5ba2f.htm
http://www.ripoffreport.com/racists/eradating-com/eradating-com-one-race-ethnic-e867e.htm
http://www.ripoffreport.com/bigots/check-into-cash-and/check-into-cash-and-w-allan-j-e5bfd.htm
http://www.ripoffreport.com/racists/elena-petrova/elena-petrova-racist-robaina-c05c7.htm

Every single post you made is

- Slandering another company
- Slandering someone
- Calling someone racist

However, we won't go into that because we don't know exactly what is going on with those racist and prostitute claims you are responding to in those above posts.

Back to this order, if you are a real customer, please provide us your order number or private message, e-mail vip@gamepal.com your information, or facebook Private Message us your information by going here
http://www.facebook.com/gamepal

You can also post on our facebook fan page if you feel you were wronged so our actual customers can tell you how to properly deal with us as we have thousands of satisified customers which is why we have been in business now for over 8 years.
http://www.facebook.com/pages/gamepalcom/165053023531285

2). If you're simply responding to this post to bash us and say we are liars, then at least post some supporting evidence on this complaint that we are lying here. The fact here is that

  • We are responding, she isn't
  • You can't deliver gold to an account that is banned, it's impossible which she makes the claim we did which alone should make her lose all credibility that this complaint is even a real one
  • We can't just take gold from someone. They have to actually transfer the gold to us
  • 1,000 gold costs $3 in retail and companies pay $2. If she responds to this post, we will PayPal her $5 out of our own pocket but only if she responds that the issue is resolved later.
  • She provided no order information
  • She provided no e-mail logs, no e-mail address, and no communications of ever communicating with our company
  • She provided no proof of ever doing business with our company
  • We can only guess who this customer is unless she responds which she didn't
  • This isn't even an actual complaint. If you filed this with the attorney general, they would close this because there isn't enough detail. She simply provided two sentences
  • This could very well be competition or Bill who was terminated for multiple reasons back in 2007 which we can't disclose the reason why but could be backfire on our company for his proper termination
  • If the customer sold gold to the former company then they were likely already paid for this. The new company doesn't even purchase gold from customers
  • They specifically asked her in 2007 if their were any outstanding issues, and to reply back to this RipOffReport. She never responded

If it's not resolved, she can respond back otherwise all other posts moving forward have no credibility as they are nothing more than opinions

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#7 Consumer Comment

AUTHOR: GP Agent - (United States of America)-You Want Exposure You Got It

AUTHOR: This Is The Truth - St Petersburg (USA)

SUBMITTED: Monday, September 12, 2011

You are right You should not go to places to talk about things that you know nothing of in regards to the postings of others where one has a right to comment and/or expose others because you are not in the business that these companies are in and therefore it is none of your business to concern yourself with these matters because their practices deserve to be exposed which you are unfamiliar with and know very little about-It would be wise to stick to your own affairs as we say.  But....

.....I am glad because it means you have helped me in getting more attention to these corrupt individuals and that was what I am about as well.

It seems you like exposure just the same;  One does not have to be customer to be an exposer I can tell you and since you like to be exposed your wish is about to get granted today!

Gamepal Complaints

(1) Posted: 2009-04-30 by Johnyboy

Fraud

Company information:
Gamepal
3005 Imperial Oaks Dr.
Raleigh, North Carolina
United States
gamepal.com

Gamepal started sending me threatening emails about two years after I
supposedly sold them a account. They claim I took the account back which
I did not do. Anyways long story short they hired a Collections Agency
to try to aquire payment on this "debt" in doing so they have committed
fraud. I have filed reports with the FTC, my states AG, and the NC AG. I
also shot out multiple Cease and Desist letters, faxes, and emails as
well as contacting them by phone.

Yes I am sure you all are very interested with that part. Let me explain
though hours of hard work I uncovered the name address and phone number
of Gamepal's President. I called at midnight (lawl) and talked to a
women (his wife?) (roflcopter). She confirmed that this was the correct
number. The state of North Carolina requires that all businesses be
registered with their owners listed through the Department of State.
Anyways here is the information for all those people that have been
trying to file suit against Gamepal or just want to talk with the owner.

Gamepal Inc.

3005 Imperial Oaks Dr.

Raleigh NC 27614

President:

Robey, Adrian J.

(address removed)


In addition they seem to use the following as a legal representative.

Kross, Lieberman & Stone, Inc

1110 Navaho Drive

Ste 501

Raleigh NC 27619

919-861-2400

Authorized Agent:

Paul Jay Smith

Source for company information:

http://www.secretary.state.nc.us/

Source for Phone Numbers:

http://www.whitepages.com

(2) Posted: 2009-10-23 by lunahawk

ordered an acount

Company information:
Gamepal.com
Raleigh, North Carolina
United States
gamepal.com

Order a o Account from them for $68.42 the company said 30 min delivery to 24
hour delivery and i had waited fo the delivery and have not recived it .
Went to there so called 24 hours live support and it was just an email
and the respoce was automate after serveral emails i called my CC
company and disputed the charge still waiting on that. So i decided to
try and trace the gamepal.com on WHOIS and there is no contact
infomation in ther database as trace it back furter i found out that the
company that host there account is Rackspace.com i called rackspace.com
and gave them the gamepal.com and rackspace could not find it under
that name so i took it a step further and found out that the ip address
they use is 72.3254.146 i than called back rackspace and gave them this
IP address and low and behold they pulled up the account and they would
not release any info on that account because it was reg. with a private
name. Rackspace told me to email abuse@rackspace.com and they will
investaget it. This company is a fraud. stay away from them.

(3) Posted: 2009-04-19 by cf138

Online Fraud

Company information:
GamePal.com
United States

I sold a World of Warcraft account to GamePal.com several years ago. I
have just received a letter from a collection agency stating that I
changed the password and they are demanding several thousand dollars. I
clearly did not change the password. This is a blatant scam and the
matter is now in the hands of my attorney.

(4) Posted: 2008-11-27 by Kiichi

SCAMMERS!

Company information:
GAMEPAL
Raleigh, North Carolina
United States
gamepal.com

So I sold an FFXI account to gamepal over a year ago. On Nov. 3 of this
year I get an email from them saying that I reset the password to the
account that I sold them and that they were unable to access the
account. All of this, of course, if complete BS because after I sold the
account they changed the password. The only way I could have reset the
password then was either: 1) know the password they used, which I didnt
and still dont or 2) call Square Enix and have them reset the password
over the phone, which I did not do either.

After selling that account I never tried to get it back because it was
in their contract not to do so, I followed it to the letter.

So because the email they sent it to doesnt get checked very often (I
use it for paypal transactions only) I never got to email them back to
resolve this issue. So they got their COLLECTIONS AGENCY involved.

When I sold this FFXI account, I received 104USD for it. Now theyre
saying I owe them 1425.60USD! They're trying to scam me out of my money
saying I need to pay the retail price of the account because it was not
delivered to the customer...OVER A YEAR LATER?!

Now I have to get a lawyer into this matter because their collections
agency are being vague about what they can do to resolve this matter.
Ughhh!

NEVER DO BUSINESS WITH THESE SCAMMERS! THEY ARE GOOD FOR NOTHING!

(5) Posted: 2009-06-17 by Thomas

Awful company

Company information:
GamePal
United States
gamepal.com

Well Gamepal tried again. On Feb 12 2009 Kross Lieberman and Stone called
and I missed there call so they left a voicemail saying to call loran
back at a number and did not leave why she needed me to or a company
name or saying she was collections so I forgot about the call from her.
(Kross Lieberman and Stone is a Collection Agency apparently located
across the street from Gamepal if you check on Google Maps.) Today on
Feb 19 2009 They called me harassing me about some 800 bucks I owe them
from gamepal about my Final Fantasy XI account I sold gamepal 2 years
back.. They claimed gamepal has sent me emails saying I owe them and
never have received one email at all.

I told her to send me their proof and why they were billing me this
$800. She claimed Kross Lieberman and Stone received the collection on
Feb 11 2009 (The next day she called me on Feb 12th remember) and has
sent mail to my address, she verified the address even though I had not
told her my address. Mail can't even get to my house in 8 days and
that's if they sent it out the first day they received this collection
on Feb 11th.

She down right said no, she's not sending anymore mail because I have
not responded to the mail she had sent and the phone call she gave me.
She told me to pay up now or else it was going to be put on my credit
and then told me how I could pay. During the phone conversation she told
me to pay or it would go on my credit and how I could pay so many times
I can't even remember.

After all that I was still waking up and stupid so I gave her my credit
card info after she told me she could give me my old account info for
Final Fantasy XI. She then put me on hold for a few and came back and
told me she could not give me my account info because I had the info
already because I reactivated my old account from 2 years ago. I told
her I did not have it then she laughed and said, well you better contact
the person you gave it to then.

After all that and waking up more I slapped myself a few hundred times
for my stupidity and called my credit card company of course and
reversed the charge and changed my card number. But there is still a
Collections agency after me that are oddly located across the street
from Gamepal's address.

I have also emailed Gamepal about this but they just sent me like 6
computer generated emails in a few hours time talking about selling
accounts. I emailed the old email account (Accounts@gamepal.com) that I
emailed to when I sold my ffxi account to them and had troubles getting
them to stop payment of ffxi for like 3 or 4 months. Im still waiting
for a human to email me back but its only been one day. The emails also
said the live chat would be down for a little bit but to try back later.

After all this I have read a ton online about this happening to tons of
people and plan to post this everything to join in with everyone. I will
never pay this money and even if I did I bet the collection agency
would call me back later demanding more. This collection agency sounded
really unprofessional and demanded stuff but refused to send me proof
until I paid up. After I paid she said it would take some time to get
the proof from gamepal. Bet I would never see any of it or even the
receipt she claimed she will be sending me. I don't know if the
collection agency is for real or not.

They could not have any evidence from gamepal to have a collections
claim in the first place on me so im guessing gamepal and Kross
Lieberman and Stone is in together on this stuff but I have no proof on
that or what so called proof they have on me. All this just sounds to
fishy to me and what I have read about gamepal's owners it could just be
them making false evidence and the collection agencies name is getting
hurt through all this.

Anyways please if you have any info to what happened to any of you about
this and how you ended it with the collection agency and gamepal PLEASE
email me or leave comments if you can. I plan on getting a lawyer if
this goes further. Thanks for any help in advance! Now to wait till
Monday so I can make some calls and report these companies of this
fraud....

(6) Gamepal, Posted: 2009-05-13 by d0nd3

Did not recieve payment EVER, and i am locked out of my account because they changed password and contact email

Company information:
San Antonio, Texas
United States

I submitted my account for selling on that website on April 18th, and
STILL have not received payment. Those mother fukers went into my
account and changed the password and contact email, and therefor, i am
locked out of my account. again, I STILL HAVE NOT RECEIVED PAYMENT AFTER
A MONTH!!!

DO NOT USE THIS WEBSITE!!!

They are a bunch of scamming, lying, deceiving, sorry excuses for humans. (yes, i'm furious!)

Note Who I am is inconsequential but what I do is-I am an exposer and I grant the wishes of those who just ask to be exposed.

...And...

...Since you asked I just happened to oblige to reply.  If you have any more of these wishes to be granted please let me know I am more than happy to oblige in regards to granting these wishes again!

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#8 Consumer Comment

Hey GP Agent

AUTHOR: Flynrider - Phoenix (USA)

SUBMITTED: Monday, September 12, 2011

Do you realized you reignited this whole thread by responding to a post from 2008 to tell them the issue was closed in 2007?   If someone is actually paying you to answer complaints, they're not getting their money's worth.
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