Gamewar.com - Gamepal.com
www.gamepal.com
Ocala Florida 34480
U.S.A.
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Gamewar.com - Gamepal.com Account Stealing Internet
*UPDATE Employee: Resolved Case - Order Was Delivered
1Author
0Consumer
1Employee/Owner
I purchased an account from gamewar.com/gamepal.com back in November of 2007. It seems that most of the complaints have been since then.
I had problems with the delivery but after much complaining the company did deliver an account for Everquest 2. I did not receive the "secret question" although I did ask for it several times with no response. I continued to play and this past month the "original owner" logged into the account, claimed that the account was stolen from him and deleted all the characters (6 months worth of play time).
I have requested some sort of reply over and over again, emailing daily. I am not getting any kind of response. If you are considering using this company I would be cautious.
There is no phone number to contact them, the Live Chat is not available or not helpful and refers you back to email.
Charles
Ocala, Florida
U.S.A.
Click Here to read other Ripoff Reports on Gamewar com Gamepal com
REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: Customer Support - (United States of America)
SUBMITTED: Tuesday, September 13, 2011
POSTED: Tuesday, September 13, 2011
This message is for Charles,
Unfortunately, we didn't see this post until recently. In order to better assist you, we need the following information:
* Your order number
Until we hear back from you, we will assume this issue was already resolved as you didn't provide any information for us to assist you.
I will also note that all accounts we sell we change the password before we purchase them so it would be impossible for the original owner to login unless he guesses your password. When you reply back, please provide the correct story so we can proceed if there are any outstanding issues.
You may also contact us with the below links or contact customer support for immediate assistance as it could take sometime to get back with you here
http://www.facebook.com/gamewarcom
http://www.facebook.com/pages/GameWarcom/146746488708153
