justanswer.com
Sausalito California
United States of America
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justanswer.com justanswers lawyers Totally misrepresented the service provided. Very questionable. Sausalito, California
*UPDATE Employee: JustAnswer Rebuttal
1Author
0Consumer
1Employee/Owner
Hard to add more to all those who identified the ripoff. I may add Do Not deal with these so called lawyers who feel they can charge you, and you won't fight back.
They are located in Sausalito, Ca. The address is not shown on their site. Wouldn't that be your first clue. Have put the $49 charge in dispute.
Click Here to read other Ripoff Reports on justanswer com
REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner
Updates & Rebuttals
#1 Employee
AUTHOR: EthanA - San Francisco (United States of America)
SUBMITTED: Monday, September 26, 2011
POSTED: Monday, September 26, 2011
Hello,
I’m sorry for any confusion. I think you may have misunderstood our site’s deposit system.
You chose the option to prepay a fully-refundable deposit when you initially asked your question. This deposit allows you to view your Expert's answers and continue corresponding with them. The Expert isn't paid with your deposit until you click a green accept button on one of their answers. We only ask that you do this if you are satisfied with their answer.
If you don't get an answer, JustAnswer(r) will issue a refund of your deposit at your request. If you do receive an answer and it is unsatisfactory, you can ask the Expert for more help, ask for a new Expert, or you can simply ask for a refund of your deposit.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
