Neopets Premium Service Ripoff Dishonest fradulent billing practices Internet

Do not suscribe to the Neopets Premium Service. They will automatically bill your credit card when the year is up and will refuse to refund your money.

I was on hold for 30 minutes waiting to speak to a customer service representative. When the rep finally picked up the phone he told me that he was unable to refund my money without a signature. So I asked him if I was understanding him correctly when he said that he could debit my credit card for $69.95 without my signature or my permission but he was unable to refund my money without a signature. He told me that was their "policy." Nice policy you have there Neopets!

Linda
Brooklyn, New York
U.S.A.