email-list.com A division of Info Drive, Inc. mis-represented their products and won't provide refund Seminole, Florida

A few weeks ago, I purchased a list of email addresses (to help generate leads) for companies based in the Miami Beach area. Once I paid for and received the list, I noticed that there were many duplicates. Nearly half of the list was duplicated. They lead me to believe I was paying for 2,000 unique emails.

Once I cleaned out the obvious junk, from 2,000 I was down to 150 seemingly pure leads. I sent an eblast out to those 150 emails and 70% were returned, undeliverable. I had spoken on the phone with a salesman prior to purchase who told me that it would have a maximum of 30% undeliverable. Recently, when I called the accounting department to seek a refund, I was sent to voicemail. So then I called the sales department and the rep told me he would have someone from support call me.

This list has been blatantly misrepresented and I'm not interested in support, I'm interested in a refund which I'm sure will never happen.