Regretfully, despite our attempts to reach a settlement with our customer, we have been unable to do so.
When faced with a dispute such as the present case, it is our normal operating policy to reach out to our customers for a satisfactory agreement; which, in this case, has not been possible.
When applying for our service the customer is made perfectly aware of our refund policy which does not apply in this case; considerable work, time, and effort went into providing our service, which is amply documented in our files(copies at request), and yet, as mentioned above, an alternative and a settlement were offered and refused.
We deeply regret our client's dissatisfaction and complaint, but in light of it, we reserve our right to have our position legally represented.
Thank you for your time, cooperation, and attention.
Sincerely,
Optimized-Cash Flow Systems, Inc.
Keisha Cote
Office Manager
Noble Park, 5353 W. Desert Inn Road
Las Vegas, NV 89146
(702)426-5004