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  • Report: #430624

Complaint Review: Bidz.com

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  • Submitted: Wednesday, March 04, 2009
  • Last Posting: Wednesday, June 10, 2009
  • Reported By:Kansas City Missouri
Bidz.com
3562 Eastham Drive Culver City California 90232 U.S.A.

Bidz.com Bidz Sends Threatening Emails Wanting Payment Before Due Culver City California


2Author 0Consumer 1Employee/Owner

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I have emailed them and told them how I have always paid my invoice yet lately they are persistent about sending threatening emails wanting immediate payment for items. Their policy states payment within 5 days and we continue to browse/shop until that time period is up but keep getting threats about final payment reminders and account suspension 2-3-4 days prior to due date.

SICK AND TIRED OF THEIR THREATS!!! Along with the other crappy item/service provided. We've spent over $100,000 in the last 18 months with this company and they whine when something goes wrong and we persist. They complain an item costed them so much but we have lost $$$$ due to items not as described/pictured and poor quality.

BEWARE OF BUYING FROM THIS COMPANY!!!

PC
Kansas City, Missouri
U.S.A.

This report was posted on Ripoff Report on 3/4/2009 8:27:37 AM and is a permanent record located here: http://www.ripoffreport.com/jewelry-stores/bidz-com/bidz-com-bidz-sends-threatenin-6we8w.htm.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Employee

Bidz.com

AUTHOR: Customer Service Team - Culver City (U.S.A.)

Dear Customer,

We would like to begin by apologizing for any inconveniences this may have caused. We would like to review the account and provide you with further assistance with this matter.

Please email the username and listing numbers to carenas@bidz.com , we will locate the account and contact you to provide you with further assistance.

Thank you,
Customer Service Team
Bidz.com
3562 Eastham Dr.
Culver City, CA 90232
310.280.7375 FAX
customerservice@bidz.com
ACCESS OUR LIVE HELP LINK
FOR 24 HOUR CUSTOMER SERVICE
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#2 Update By Author

Apology looks pretty but....

AUTHOR: Patc - Independence (U.S.A.)

Just today received two more "pay upon receipt of email" with threats of suspension of account. When ever I send emails about this I get a canned response telling me not to send attachments even though I have never attached anything to bidz emails. Bidz claims items have 5 days for payment and these two items have 3-4 days left. Have emailed bidz again, we will see. Maybe they just do this when they don't want to sell certain items for the price??
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